Artificial Intelligence
Discover expert analysis on artificial intelligence with news, features and insights from the team at IT Pro.
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The honeymoon period is officially over for Microsoft and OpenAI
Analysis Microsoft and OpenAI are slowly drifting apart as both forge closer ties with respective rivals and reevaluate their long-running partnership.
By Ross Kelly Published
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Australia's biggest bank cut staff for AI, then it backtracked
News Think AI can manage customer service for your company? By all means, give it a go, but perhaps wait a few months before starting redundancies.
By Nicole Kobie Published
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The AI Productivity Shift
whitepaper
By ITPro Last updated
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Box reveals new AI capabilities at BoxWorks 2025
News Extract and Automate will help businesses make better use of their data, the cloud company claims
By Jane McCallion Published
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Big tech CEOs are fueling the fire of AI confusion
Opinion Mixed messaging on the effectiveness of AI only raises fears that the technology will steal human jobs
By Ross Kelly Published
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Large enterprises could be wavering on AI adoption
News AI adoption rates have dipped, but it's probably nothing to worry about for IT leaders
By Nicole Kobie Published
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Businesses are being taken for fools with AI agents
Opinion AI agents are still not very good at their 'jobs', or at least pretty terrible at producing returns on investment – yet businesses are still buying into the hype.
By Rory Bathgate Published
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Google boasts that a single Gemini prompt uses the same energy as a basic search
News Google might claim that a single Gemini AI prompt consumes the same amount of energy as a basic search, but it's failing to paint the full picture on AI's environmental impact.
By Nicole Kobie Published
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Microsoft touts new Copilot features in Excel, but says you shouldn’t use them if you want accurate results
News Microsoft has warned against using new AI features in Excel for “tasks with legal, regulatory, or compliance implications” – so when can you use it?
By Ross Kelly Published
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Hackers are using AI to dissect threat intelligence reports and ‘vibe code’ malware
News TrendMicro has called for caution on how much detail is disclosed in security advisories
By Ross Kelly Published
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AI PCs will ‘become the norm’ by 2029 as enterprise and consumer demand surges
News AI PCs are expected to make up a significant portion of the total PC market by the end of 2025 - and Gartner says they'll "become the norm" by 2029.
By Ross Kelly Published
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Mistral AI wants businesses to make new memories with Le Chat
News The company hopes new functionality and Connection Partners will broaden business appeal
By Jane McCallion Published
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