Boots security worker loses data on 34,000 people
Data tapes stolen out of security subcontrator's car included banking information related to the firm's dental plan.


Boots is the latest UK organisation to lose customer data - but this time, it was from the hands of a security subcontractor.
The high street chemist chain has today admitted losing 27,000 customer records and 7,000 employees details related to their dental plan. The information included bank account details, as well as names and addresses.
The data tapes were stolen from the car of a security subcontractor on 3 April in Bristol. Police and the Financial Services Agency are investigating, and the Information Commissioner's Office (ICO) has been notified. The FSA has previously issued massive fines for such breaches, including a 1 million fine to a building society for a lost laptop.
In a statement, Boots said it takes data protection "extremely seriously," and that fraud was unlikely to occur because of the nature of the stolen data. "We would like to reassure our Boots Dental Plan customers that because of the type of data tape that was stolen and the way the information was stored it is highly unlikely that any personal data could be accessed or misused."
Boots added that all the affected people had been notified.
The news comes as the Bank of Ireland today admitted losing four laptops contining details pertaining to 10,000 customers.
The breaches are just two in a long string of UK losses.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
The ICO said yesterday that nearly 100 such incidents had been reported to it in the six months since HM Revenue and customs lost records for millions of people on two discs.
Freelance journalist Nicole Kobie first started writing for ITPro in 2007, with bylines in New Scientist, Wired, PC Pro and many more.
Nicole the author of a book about the history of technology, The Long History of the Future.
-
Enterprises face delicate balancing act with data center sustainability goals
News High energy consumption, raw material requirements, and physical space constraints are holding back data center sustainability efforts, according to new research from Seagate.
By Emma Woollacott
-
Cleo attack victim list grows as Hertz confirms customer data stolen
News Hertz has confirmed it suffered a data breach as a result of the Cleo zero-day vulnerability in late 2024, with the car rental giant warning that customer data was stolen.
By Ross Kelly
-
AI recruitment tools are still a privacy nightmare – here's how the ICO plans to crack down on misuse
News The ICO has issued guidance for recruiters and AI developers after finding that many are mishandling data
By Emma Woollacott
-
“You must do better”: Information Commissioner John Edwards calls on firms to beef up support for data breach victims
News Companies need to treat victims with swift, practical action, according to the ICO
By Emma Woollacott
-
LinkedIn backtracks on AI training rules after user backlash
News UK-based LinkedIn users will now get the same protections as those elsewhere in Europe
By Emma Woollacott
-
UK's data protection watchdog deepens cooperation with National Crime Agency
News The two bodies want to improve the support given to organizations experiencing cyber attacks and ransomware recovery
By Emma Woollacott
-
ICO slams Electoral Commission over security failures
News The Electoral Commission has been reprimanded for poor security practices, including a failure to install security updates and weak password policies
By Emma Woollacott
-
Disgruntled ex-employees are using ‘weaponized’ data subject access requests to pester firms
News Some disgruntled staff are using DSARs as a means to pressure former employers into a financial settlement
By Emma Woollacott
-
ICO reprimands Coventry school over repeated data protection failures
News The ICO said the academy trust failed to follow previous guidance, which caused a serious data breach
By Emma Woollacott
-
ICO dishes out fine to HelloFresh for marketing spam campaign
News HelloFresh failed to offer proper opt-outs, the ICO said, and customers weren’t warned their data would be used for months after they cancelled
By Emma Woollacott