£10.8 million written off with e-passport system
The UK passport agency has dumped its long troubled and costly second-generation e-passport project.


The Identity and Passport Service (IPS) has revealed it is abandoning its second-generation electronic passport application (EPA2) service, to the tune of 10.8 million in write-offs.
The write-off was outlined in the IPS annual report published today. It also said the IPS management board took the decision to cancel the project back in March.
Nonetheless, the 10.8-million asset write-off, followed by reverting to the existing EPA system and abandoning the two year old EPA2 project were still thought to be less costly than any further investment to resolve technical glitches that saw it close after only weeks of going live.
"Any further investment in EPA2 would have had a limited period in which to deliver the expected re-tendering of the contract to support operational systems from 2009," said the IPS in its report.
EPA2 was designed to upgrade the existing EPA service to allow applicants to complete forms and payments online. But forms still needed to be printed and sent to the IPS through the post.
Some 18,000 applicants experienced long delays in processing passport applications through the Siemens Business Services system in the weeks it was operational. And the IPS said it was working to overcome technical problems with the system throughout 2006 and 2007.
The IPS said the write-off comprised 5.5 million of assets in 2006 to 2007 and 5.3 million in 2007 to 2008. But it added that it had reverted to a more limited programme of enhancements to live first generation systems where, after a full review of all costs was undertaken, suitable hardware and software was also re-used.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Applicants currently have the option of completing online forms. But the current systems means forms are returned to the applicant for them to sign.
The agency added that it has made provision to develop its online passport applications services in the contract it is procuring for the National Identity Scheme.
And, in the Gershon spirit of shared services, it also said it would using other government departments' databases staring with the customer information management systems of the Department of Work and Pensions to cross-reference potentially fraudulent applications.
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
-
Should AI PCs be part of your next hardware refresh?
AI PCs are fast becoming a business staple and a surefire way to future-proof your business
By Bobby Hellard Published
-
Westcon-Comstor and Vectra AI launch brace of new channel initiatives
News Westcon-Comstor and Vectra AI have announced the launch of two new channel growth initiatives focused on the managed security service provider (MSSP) space and AWS Marketplace.
By Daniel Todd Published
-
Government IT failures waste ‘billions’
News The Government is wasting billions in time and money thanks to IT failures, a report claims.
By Tom Brewster Published
-
Government crushes ID card database
News The Government has crushed the ID card scheme database, putting the final nail in the coffin of the controversial initiative.
By Tom Brewster Published
-
Q&A: The ID card commissioner talks cards and controversy
In-depth We spoke to ID card commissioner Sir John Pilling about his thoughts on the identity scheme and why we might all think he's a bit of prat down the line.
By Nicole Kobie Published
-
Home Office brings ID cards to London with youth push
News The Home Office has said young Londoners will be able to get an ID card from 8 February.
By Nicole Kobie Published
-
Year in Review: Public Sector in 2009
News We take a look at the big tech stories in the public sector for 2009.
By Jennifer Scott Published
-
ID cards spread across North West
News After rolling out in Manchester, the identity card scheme is coming to Cheshire, Merseyside, Lancashire and Cumbria.
By Nicole Kobie Published
-
Liverpool council votes against ID cards
News Liverpool City Council has made it clear it's not a fan of ID cards, banning them from its own offices.
By Nicole Kobie Published
-
ID cards arrive in Manchester from 30 November
News Mancunians are the first to be able to generally register for the controversial ID cards.
By Nicole Kobie Published