Ryman tackles loss with stock audit software
The High Street office stationery and supplies retailer updates stock management to boost loss prevention capabilities and improve its bottom line.


Ryman, the high street stationer is deploying new stock audit software to improve stock accuracy and its ability to identify stock loss across its UK stores.
The retailer, owned by Dragons' Den judge and business turnaround expert Theo Paphitis, decided to deploy a new store stock audit system as part of a wider stock management integration project that will see it implement tighter security measures and achieve real-time supply chain visibility.
The implementation includes the development of a dedicated interface to enable the stock audit software to communicate directly with Ryman's central stock management system and accurately upload routine stock counts to reconcile back-office data in real time.
"All retailers have issues with stock loss and the records need to be reconciled regularly," said Ray Winter, head of risk management at Ryman.
He added: "Upgrading a stock auditing system is a complex project because it has to interact with other business systems. Plus it involves learning new processes and training not just those staff physically handling the equipment, but the entire branch teams at our stores."
The new Nucleus IS - Stock Audit software from Zetes is being deployed to all 235 Ryman group outlets.
Winter said he had previous knowledge of the software: "Even though we went to tender to explore what else was available to replace our existing stock audit system, it still came out top in the marketplace," he added.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Ryman anticipates that, in addition to improving the management of stock replenishment processes, the company will be better placed to apply new security processes at store level to minimise shrinkage.
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
-
Bigger salaries, more burnout: Is the CISO role in crisis?
In-depth CISOs are more stressed than ever before – but why is this and what can be done?
By Kate O'Flaherty Published
-
Cheap cyber crime kits can be bought on the dark web for less than $25
News Research from NordVPN shows phishing kits are now widely available on the dark web and via messaging apps like Telegram, and are often selling for less than $25.
By Emma Woollacott Published
-
IDC InfoBrief: Sustainability doesn’t need to be all stick and no carrot
whitepaper CIOs are facing two conflicting strategic imperatives
By ITPro Published
-
More than a number: Your risk score explained
Whitepaper Understanding risk score calculations
By ITPro Published
-
Preparing for peak: How customers purchased during peak
whitepaper The online shopping trends that shaped the parcel delivery experience during the busiest time of the 2022 calendar
By ITPro Published
-
Rushing digital transformation will create cyber security ‘bear traps’ – here’s how to avoid them
In-depth Although digital transformation brings many benefits, rushing projects may result in unforeseen cyber security risks
By Sandra Vogel Published
-
How Crew Clothing went mobile to turn around a struggling business
Case Study Mobile sales tech unleashed a tide of change, buoying further growth across the UK coast-inspired casualwear chain
By Fleur Doidge Published
-
What the US-China chip war means for the tech industry
In-depth With China and the West at loggerheads over semiconductors, how will this conflict reshape the tech supply chain?
By James O'Malley Published
-
Creating a proactive, risk-aware defence in today's dynamic risk environment
Whitepaper Agile risk management starts with a common language
By ITPro Published
-
A guide to ESG reporting frameworks
Whitepaper Guidelines to assist with your approach to ESG reporting
By ITPro Published