London’s Oyster card may be replaced
TfL's beleaguered smartcard may make way for mobile ticketing, the head of future ticketing has said.


Transport for London (TfL) is looking to new tech to deliver ticketing on public transport in the capital, potentially replacing the Oyster swipe card.
TfL told the London Assembly this week that it was looking at new smartcards, bank cards or even mobile phones to replace the ageing and beleaguered Oyster system in 2010 potentially losing the brand name in the process.
Last month, the Oyster was twice hit with bugs which took the system down, leading TfL to end its contract with provider TranSys. The chip in the card has also been hacked, leading some to worry about the security of the system.
Barclaycard already offers a credit card with built-in Oyster card, while TfL has previously trialled mobile ticketing.
Will Judge, the head of future ticketing at TfL, told the assembly that the new system must be contactless, fast and convenient.
Despite the troubles with contractor TranSys, TfL has no plans to develop new technology in-house, Judge said, adding that the transport body would save millions of pounds by abandoning the private finance initiative (PFI) contract in favour of a more standard one.
TfL is looking to break any new contract up into modules to be given out individually, mimicking the way the congestion charge has been contracted out.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Judge also said that such ticketing whether Oyster or a new version is likely to be extended to London's riverboat network next year, as well as on the rail network.
Freelance journalist Nicole Kobie first started writing for ITPro in 2007, with bylines in New Scientist, Wired, PC Pro and many more.
Nicole the author of a book about the history of technology, The Long History of the Future.
-
Enterprises face delicate balancing act with data center sustainability goals
News High energy consumption, raw material requirements, and physical space constraints are holding back data center sustainability efforts, according to new research from Seagate.
By Emma Woollacott
-
Cleo attack victim list grows as Hertz confirms customer data stolen
News Hertz has confirmed it suffered a data breach as a result of the Cleo zero-day vulnerability in late 2024, with the car rental giant warning that customer data was stolen.
By Ross Kelly
-
This live map of every London Underground tube train will make you appreciate open data
News The mesmerising project wouldn’t be possible without TfL’s open API
By Adam Shepherd
-
Uber's top UK exec quits
News Jo Bertram leaves for new role, but says "current challenges" mean a change of face is necessary
By Nicole Kobie
-
TfL passes 1 billion contactless journeys
News Almost half of pay as you go users are opting to pay via contactless technology
By Clare Hopping
-
TfL hopes to ease traffic with crowdsourced data
News The organisation has teamed up with Waze to offer real-time information about traffic congestion
By Clare Hopping
-
TfL implements e-paper bus stop signage
News The signs will show real-time scheduling of buses rather than the digital info seen on some stops
By Clare Hopping
-
TfL pays Atos £6m as part of move to a SIAM model
News Transport body impressed with outsourcer’s experience in handling service desk operations
By Joe Curtis
-
Amazon teams up with Post Office for online deliveries
News Argos also bringing click and collect to underground stations
By Rene Millman
-
TfL brings contactless payments to London's tube network
News Following trials on buses, you can now use your contactless payment cards on London Underground and Overground lines
By Clare Hopping