Unified communications is helping haysmacintyre, a top 35 UK accountancy firm, to boost staff productivity, improve business continuity capabilities and cut its costs.
The firm wanted to make use of the Cisco kit installed in its offices to support converged voice and data networks.
When the lease for its existing, traditional PBX telephony system came up for renewal last year, haysmcintyre decided to maximise its networking investment and buy unified communications capable hardware and software.
The London-based accountant chose Siemens Enterprise Communications' OpenScape suite, featuring applications such as presence, availability and video/web conferencing, to allow its 160-strong workforce to communicate more effectively with clients and colleagues worldwide.
It also opted for a session initiation SIP-based trunk to ensure that business continuity processes are activated quickly and effectively.
Simon Bulleyment, haysmacintyre chief information officer, told IT PRO the unified package would provide the firm with its final piece of business continuity and disaster recovery capabilities.
"It also allows us to provide clients with one number for staff, be it to communicate via mobile, landline or just leave a voicemail," he said. "And in the second phase, we were going to use it to extend out our mobile and remote working capabilities too."
Work to deploy the Siemens systems is just about to begin, and the firm will also make use of the provider's managed services as well.
-
Cleo attack victim list grows as Hertz confirms customer data stolenNews Hertz has confirmed it suffered a data breach as a result of the Cleo zero-day vulnerability in late 2024, with the car rental giant warning that customer data was stolen.
-
Lateral moves in tech: Why leaders should support employee mobilityIn-depth Encouraging staff to switch roles can have long-term benefits for skills in the tech sector
-
Cisco claims new smart switches provide next-level perimeter defenseNews Cisco’s ‘security everywhere’ mantra has just taken on new meaning with the launch of a series of smart network switches.
-
Cisco is jailbreaking AI models so you don’t have to worry about itNews Cisco's new AI Defense security solution helps organizations shore up LLM security by identifying potential flaws.
-
Cisco dispels Kraken data breach claims, insists stolen data came from old attackNews Cisco has refuted claims it has suffered a data breach after the Kraken threat group posted stolen data online.
-
Cisco patches critical flaws in Identity Services EngineNews Cisco has issued patches for a pair of critical vulnerabilities affecting its Identity Service Engine (ISE).
-
Your office is now absolutely riddled with surveillance equipmentNews While workplace monitoring is shown to have a detrimental effect on morale, many firms are still charging ahead
-
Cisco confirms attackers stole data, shuts down access to compromised DevHub environmentNews The tech giant insists that no sensitive customer information has been compromised
-
Cisco confirms investigation amid data breach claimsNews The networking giant says its probe is ongoing amid claims a threat actors accessed company data
-
Rubrik partners with Cisco to bolster cyber resilience
News Rubrik now integrates with Cisco XDR and is listed on the connectivity giant’s SolutionsPlus program
