Gartner: Citizen developers to build more business apps
Citizen developers will make their mark on business applications in the next five years, according to analyst firm Gartner.


At least a quarter of all new business applications will be built by so-called citizen developers by 2014, according to Gartner.
The analyst firm believes this will free up IT resources and warned companies may miss out if they don't take advantage of such citizen developers defined by Gartner as "a user operating outside of the scope of enterprise IT and its governance who creates new business applications for consumption by others either from scratch or by composition."
"Future citizen-developed applications will leverage IT investments below the surface, allowing IT to focus on deeper architectural concerns, while end users focus on wiring together services into business processes and workflows," Eric Knipp, senior research analyst at Gartner, said, in a statement.
"Furthermore, citizen development introduces the opportunity for end users to address projects that IT has never had time to get to a vast expanse of departmental and situational projects that have lain beneath the surface."
He added: "Citizen development skills are suited for creating situational and departmental applications like the ones often created in Excel or Access today."
"However, complex distributed applications and low-level, fine-grained developer decisions will remain in the hands of IT, while line-of-business applications will likely fit between the two and need to be carefully managed."
During his presentation, Knipp identified four areas that are helping to advance citizen development.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Mass personalisation is allowing end users to customise software for their personal use. Cloud computing is also opening up development and delivery of services over the internet. Knipp called this "infrastructure industrialisation".
Knipp also cited changing demographics, as more digitally aware workers will be able to work with technology how they choose. Finally, the evolution of developer tools has made application development more accessible than ever, he said.
"The bottom line lies in encouraging citizen developers to take on application development projects that free IT resources to work on more complex problems," Knipp said.
Jennifer Scott is a former freelance journalist and currently political reporter for Sky News. She has a varied writing history, having started her career at Dennis Publishing, working in various roles across its business technology titles, including ITPro. Jennifer has specialised in a number of areas over the years and has produced a wealth of content for ITPro, focusing largely on data storage, networking, cloud computing, and telecommunications.
Most recently Jennifer has turned her skills to the political sphere and broadcast journalism, where she has worked for the BBC as a political reporter, before moving to Sky News.
-
Westcon-Comstor and Vectra AI launch brace of new channel initiatives
News Westcon-Comstor and Vectra AI have announced the launch of two new channel growth initiatives focused on the managed security service provider (MSSP) space and AWS Marketplace.
By Daniel Todd Published
-
Third time lucky? Microsoft finally begins roll-out of controversial Recall feature
News The Windows Recall feature has been plagued by setbacks and backlash from security professionals
By Emma Woollacott Published
-
Nearly half of all digital initiatives still fail – here’s how you can learn from the ‘digital vanguard’ and deliver success
News With most digital initiatives are failing to deliver, CIOs are urged to work more closely with other executives
By Emma Woollacott Published
-
IT services spending set to surge in 2025 as CIOs shift to AI partner solutions
News Organizations are set to shift from buying generative AI solutions to implementing partner solutions, according to Gartner
By Ross Kelly Published
-
Businesses still don’t know who’s accountable for AI at executive level
News Executives are unclear on where the buck stops in terms of AI management
By George Fitzmaurice Published
-
Gartner reveals the top trends for government technology use in 2024
News Five key areas that public sector CIOs will need to address to improve citizen services
By Emma Woollacott Published
-
Return to office mandates can be divisive - here are three things business leaders can do to help smooth the transition
Analysis With return to office mandates having sparked major spats between workers and employers, leaders need to consider how they can make changes attractive and effective
By George Fitzmaurice Published
-
Global IT spending set to reach $5 trillion in 2024 amid optimistic industry outlook
News IT spending growth in 2024 is expected to be more than double that of 2023
By George Fitzmaurice Published
-
What will drive IT spending in 2024?
In-depth Generative AI spending is unlikely to be high despite the hype, but sustainable technology will become a bigger priority.
By Rich McEachran Published
-
Half of jobseekers turned down offers last year amid growing demands on employers
News An increasingly competitive talent landscape means employers are being forced to offer a wider range of incentives
By Ross Kelly Published