Google prioritises Gmail inbox
The search giant is attempting to improve its popular email service with automatic prioritisation.


Google has launched a new beta to help users prioritise their email as it comes in.
Priority Inbox has claimed to go one step further than a spam filter, supposedly being able to identify which emails are "important and unread," "starred" or "everything else" and then arrange them for the user accordingly.
"People tell us all that time that they're getting more and more mail and often feel overwhelmed by it all," wrote Doug Aberdeen, a Google software engineer, in a blog post. "We know what you meanhere at Google we run on email."
"It's time-consuming to figure out what needs to be read and what needs a reply. Today, we're happy to introduce Priority Inbox (in beta)an experimental new way of taking on information overload in Gmail."
It uses information from the account, such as which emails are opened first and replied to or who users emailed regularly, to help categorise the inbox.
Users are also able to help the beta along by adding important conversations to the list or demoting other exchanges.
"Priority Inbox is like your personal assistant, helping you focus on the messages that matter without requiring you to set up complex rules," Aberdeen added.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
The beta will be rolled out to all Gmail users over the next two weeks.
Jennifer Scott is a former freelance journalist and currently political reporter for Sky News. She has a varied writing history, having started her career at Dennis Publishing, working in various roles across its business technology titles, including ITPro. Jennifer has specialised in a number of areas over the years and has produced a wealth of content for ITPro, focusing largely on data storage, networking, cloud computing, and telecommunications.
Most recently Jennifer has turned her skills to the political sphere and broadcast journalism, where she has worked for the BBC as a political reporter, before moving to Sky News.
-
Cleo attack victim list grows as Hertz confirms customer data stolen
News Hertz has confirmed it suffered a data breach as a result of the Cleo zero-day vulnerability in late 2024, with the car rental giant warning that customer data was stolen.
By Ross Kelly
-
Lateral moves in tech: Why leaders should support employee mobility
In-depth Encouraging staff to switch roles can have long-term benefits for skills in the tech sector
By Keri Allan
-
Google Workspace is getting a Gemini makeover – but prices are going to increase
News The new pricing structure may help Google boost competition with Microsoft
By George Fitzmaurice
-
Google confirms Gmail is “here to stay” amid speculation over plans to scrap the email service
News Claims that Google plans to sunset Gmail were a hoax, so there's no need to panic
By Ross Kelly
-
Google Workspace Review: A simple aesthetic with productivity in mind
Reviews From free to enterprise, Google’s ever-popular productivity suite has a range of tiers and functions for all sizes of business
By Ross Kelly
-
CloudHQ fully integrates Gmail with Google Sheets
News Users can bulk export email text to Google Sheets, Excel, or CSV files
By Praharsha Anand
-
Gmail for G Suite becomes a hub for corporate communications
News Everything you need is now on one page, but it may get overwhelming
By Justin Cupler
-
How to share your Google Calendar
Tutorials Follow these easy steps to share your Google Calendar with family, friends or team members
By Sarah Brennan
-
Gmail introduces new features to makes personalizing your inbox easier
News G Suite customers will see the Quick Setting feature starting June 2020
By Susan Johnson
-
How to delete a Gmail account
In-depth Our step-by-step guide on how to close your Google email account for good
By Jane McCallion