WatchGuard XTM 23-W review
We’ve often criticised WatchGuard for being too complex to manage. With the launch of the XTM 2 series of security appliances, the company tells us this flaw has been fixed. Read this exclusive review of the new XTM 23-W to find out if it has succeeded.
The improved web interface for the XTM 23-W makes it much more appealing to small businesses requiring a single, easily managed UTM security appliance. It’s good value as there are no user restrictions and the new application awareness features provide greater levels of control over social networking plus IM and P2P apps.

The WebBlocker URL filtering service can be configured on a per-policy basis and has over fifty categories that can be blocked or allowed. We tested this with a number of client systems and found we could easily block access to work sapping web sites with very few slipping through WebBlocker's net.
The Commtouch hosted service looks after anti-spam and is easy to configure as you enable the POP3 and SMTP proxies in your policy and decide how to handle suspect messages. However, if you choose not to use the quarantine server then you can only tag suspect messages and pass them on to be handled by your mail server or client.
WatchGuard's application awareness gives you more control over Facebook activities with specific controls for handling logins, web mail and chat. We also tested this with Windows Live Messenger and found we could use policies to decide whether users were allowed to login, transfer files, play games or chat.
P2P come under its remit and the list of predefined apps includes BitTorrent allowing policies to be used to control login access and file transfers. WatchGuard's application list also includes remote control apps such as RDP and GoToMyPC so you can decide who is allowed to use these.
The XTM 23-W is a significant update to WatchGuard's XTM appliances and shows it has a much sharper focus on small businesses that want to manage their own gateway security. The range of new features introduced with this appliance is impressive and a lot more tasks have been automated making it much easier to manage.
Verdict
The improved web interface for the XTM 23-W makes it much more appealing to small businesses requiring a single, easily managed UTM security appliance. It’s good value as there are no user restrictions and the new application awareness features provide greater levels of control over social networking plus IM and P2P apps.
Chassis: Desktop Performance: 195Mb/sec firewall; 40Mb/sec UTM Memory: 256MB RAM Network: 3 x 10/100Mbit/s, 3 x Gigabit Ethernet Wireless: 802.11b/g/n Ports: 2 x USB2 Management: Web browser or WatchGuard software Software: WatchGuard System and Firebox Managers plus WebBlocker, Report, Log and Quarantine servers included
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Dave is an IT consultant and freelance journalist specialising in hands-on reviews of computer networking products covering all market sectors from small businesses to enterprises. Founder of Binary Testing Ltd – the UK’s premier independent network testing laboratory - Dave has over 45 years of experience in the IT industry.
Dave has produced many thousands of in-depth business networking product reviews from his lab which have been reproduced globally. Writing for ITPro and its sister title, PC Pro, he covers all areas of business IT infrastructure, including servers, storage, network security, data protection, cloud, infrastructure and services.
-
M&S suspends online sales as 'cyber incident' continues
News Marks & Spencer (M&S) has informed customers that all online and app sales have been suspended as the high street retailer battles a ‘cyber incident’.
By Ross Kelly Published
-
Westcon-Comstor unveils new managed SOC solution for Cisco partners
News Powered by Cisco XDR, the new offering will enable partners to tap into new revenue streams, the company said
By Daniel Todd Published
-
More than 5 million Americans just had their personal information exposed in the Yale New Haven Health data breach – and lawsuits are already rolling in
News A data breach at Yale New Haven Health has exposed data belonging to millions of people – and lawsuits have already been filed.
By Emma Woollacott Published