Gmail fail wipes accounts
A plethora of Gmail accounts are emptied, but Google assures users it is on the case.


Thousands of Gmail users have seen their accounts wiped of both messages and contacts, it has been reported today.
Users took to the web to complain about having their inboxes almost completely emptied.
"All mail was gone. I also got some notifications which you will get when you have a new account. Seems something must have been reset," one posted on the Gmail Help Forum.
"All messages, labels, settings gone, everything reset to defaults. Looks more like a Gmail bug than a hacking incident," another added.
Google confirmed there was an issue with the email service.
"This issue affects less than 0.08 per cent of the Google Mail userbase," Google said on its Apps Status Dashboard.
"This is a revised estimate. Google engineers are working to restore full access. Affected users may be temporarily unable to sign in while we repair their accounts."
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
By 03.40am, Google said Gmail had been restored for "some users" and it expected all affected accounts to be fixed "in the near future."
This is not the first time Gmail has been hit by a glitch.
In the latter half of 2010, a bug in the service caused numerous emails to be sent from accounts by mistake.
Again, Google forums were filled with complaints from users something the firm will want to avoid if it wants to be a real challenger in the email client space.
Tom Brewster is currently an associate editor at Forbes and an award-winning journalist who covers cyber security, surveillance, and privacy. Starting his career at ITPro as a staff writer and working up to a senior staff writer role, Tom has been covering the tech industry for more than ten years and is considered one of the leading journalists in his specialism.
He is a proud alum of the University of Sheffield where he secured an undergraduate degree in English Literature before undertaking a certification from General Assembly in web development.
-
Should AI PCs be part of your next hardware refresh?
AI PCs are fast becoming a business staple and a surefire way to future-proof your business
By Bobby Hellard Published
-
Westcon-Comstor and Vectra AI launch brace of new channel initiatives
News Westcon-Comstor and Vectra AI have announced the launch of two new channel growth initiatives focused on the managed security service provider (MSSP) space and AWS Marketplace.
By Daniel Todd Published
-
Google Workspace is getting a Gemini makeover – but prices are going to increase
News The new pricing structure may help Google boost competition with Microsoft
By George Fitzmaurice Published
-
Google confirms Gmail is “here to stay” amid speculation over plans to scrap the email service
News Claims that Google plans to sunset Gmail were a hoax, so there's no need to panic
By Ross Kelly Published
-
Google Workspace Review: A simple aesthetic with productivity in mind
Reviews From free to enterprise, Google’s ever-popular productivity suite has a range of tiers and functions for all sizes of business
By Ross Kelly Last updated
-
CloudHQ fully integrates Gmail with Google Sheets
News Users can bulk export email text to Google Sheets, Excel, or CSV files
By Praharsha Anand Published
-
Gmail for G Suite becomes a hub for corporate communications
News Everything you need is now on one page, but it may get overwhelming
By Justin Cupler Published
-
How to share your Google Calendar
Tutorials Follow these easy steps to share your Google Calendar with family, friends or team members
By Sarah Brennan Last updated
-
Gmail introduces new features to makes personalizing your inbox easier
News G Suite customers will see the Quick Setting feature starting June 2020
By Susan Johnson Published
-
How to delete a Gmail account
In-depth Our step-by-step guide on how to close your Google email account for good
By Jane McCallion Last updated