Tesco is spending $45 million on management and monitoring technologies to ensure the continued smooth running of its global supply chain.
The retailer has signed a deal with CA Technologies to make use of its management software to look after its entire group infrastructure - spanning its stores, banking and mobile arms and the Tesco website.
By using the technology - comprised of CA Service Operations Insight, CA SYSVIEW Performance Management and CA Process Automation - to identify and help solve problems before they become massive issues, Tesco is hoping to further improve the service it offers customers. Use of CA-based solutions as standard replaces previous systems from a variety of vendors.
The big money deal builds on an existing 20-year partnership between the two companies.
"Our systems infrastructure needs to work for our IT team in order to do their job for our customers, our colleagues and our suppliers," said Mike McNamara, Tesco's CIO.
CA's ecoSoftware is also being used to help Tesco do its bit for the environment by keeping a watchful eye on its carbon footprint.
Earlier this month, Tesco inked an eight-year deal with Microsoft, focused on the use of collaborative software.
"We have lots of colleagues in Tesco, doing lots of jobs all over the world," McNamara added. "These technologies can help bring us together to share learning and expertise, views and opinions, thoughts and ideas."
