NHS in more data security blunders
Two NHS trusts lose a significant amount of patient data... again.


Another two major NHS security snafus were revealed this week, with two trusts caught out losing a tonne of patient data.
In the case of Eastern and Coastal Kent Primary Trust, 1.6 million individuals' data went missing, including addresses, dates of birth, NHS numbers and GP practice codes.
The information was held on a CD, which was sent to a landfill site inside a filing cabinet, during a move of office premises.
To lose 1.6 million patients' details in such a way still strays beyond carelessness.
Attempts were made to retrieve the CD, but by that point it was too late.
The Information Commissioner's Office (ICO) discovered the Trust's employees involved in the move were not up to speed on data governance training.
The ICO said it had found no evidence the data had been compromised or used for malicious intent.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
"While there is no evidence to suggest that any of the data was accessed, this case highlights that clear policies and procedures should be put in place to support staff when handling personal information as part of an office move. These policies should be communicated to all relevant staff," a spokesperson said.
"We are pleased that Eastern and Coastal Primary Care Trust has now taken action to make sure that the personal information they handle is kept secure."
ICO's comments may not appease those shocked by the amount of data lost.
"To lose 1.6 million patients' details in such a way still strays beyond carelessness and firmly into negligence," said Chris McIntosh, chief executive (CO) of network security company ViaSat UK.
"Whether the CD is lost forever or ends up in the right or wrong hands may still be unknown, but the stark fact is that the personal details of over 2.5 per cent of the UK's population have been lost and could possibly end up used for identity theft."
Meanwhile, Royal Liverpool and Broadgreen University Hospitals NHS Trust lost data of 49 patients in two separate incidents earlier this year, it emerged yesterday.
In one case, a member of the public returned a document containing names and clinical data. Five months later a medical bag containing data of 27 patients was stolen from a member of staff's car.
Tom Brewster is currently an associate editor at Forbes and an award-winning journalist who covers cyber security, surveillance, and privacy. Starting his career at ITPro as a staff writer and working up to a senior staff writer role, Tom has been covering the tech industry for more than ten years and is considered one of the leading journalists in his specialism.
He is a proud alum of the University of Sheffield where he secured an undergraduate degree in English Literature before undertaking a certification from General Assembly in web development.
-
Should AI PCs be part of your next hardware refresh?
AI PCs are fast becoming a business staple and a surefire way to future-proof your business
By Bobby Hellard Published
-
Westcon-Comstor and Vectra AI launch brace of new channel initiatives
News Westcon-Comstor and Vectra AI have announced the launch of two new channel growth initiatives focused on the managed security service provider (MSSP) space and AWS Marketplace.
By Daniel Todd Published
-
Generative AI training in the crosshairs as ICO set to examine legality of personal data use
News Generative AI training methods have become a contentious issue in recent months amid data privacy concerns and a slew of lawsuits against major industry players
By Emma Woollacott Published
-
The CEO's guide to generative AI: Be a creator, not a consumer
Whitepaper Innovate your business model with modern IT architecture, and the principles of trustworthy AI
By ITPro Published
-
Building a strong business case for GRC automation
whitepaper Successfully implement an innovative governance, risk & compliance management platform
By ITPro Published
-
Saving the NHS with tech: 5G healthcare and virtual wards
Case study Can technology cure Britain’s ailing healthcare service? Our three-part series examines how technology can lift Britain’s healthcare system out of its current crisis
By Barry Collins Published
-
Saving the NHS with tech: Making blood deliveries by drone
Case Study Can technology cure Britain’s ailing healthcare service? Our three-part series examines how technology can lift Britain’s healthcare system out of its current crisis
By Barry Collins Published
-
Sundar Pichai: AI keeps me up at night
News The Google chief warned that recent AI developments will have a profound impact on society
By Ross Kelly Published
-
ChatGPT privacy flaw exposes users’ chatbot interactions
News OpenAI has not expanded on the flaw in detail, nor indicated its reach
By Rory Bathgate Published
-
Nvidia rolls out AI platform across NHS hospitals
News The platform ensures that patient data never leaves the hospital trust when an AI algorithm analyses medical records
By Zach Marzouk Published