Heatwave highlights poor IT management

Organisations must ensure greater collaboration between their IT and facilities management departments to avoid some of the issues that have been exacerbated by the recent heat wave.

That is the warning from business continuity and disaster recovery specialist SunGard Availability Services in light of the recent high temperatures.

Power prices are also on the up and will help propel this issue higher up CIOs' agendas, according to the company. It has seen these cost increases first hand, with power supply charges to one of its data centres rising by 40 per cent in April and another centre's set to rocket by 50 per cent this month.

Sunguard claims that businesses need to start taking a lead from financial services and broadcasting organisations who are used to advanced planning for the amount of computing power and space they will need at any given time.

According to SunGard, businesses have felt the ill-effect of consolidation efforts where the old and new equipment continue to run in parallel for a period, consuming additional resources and space.

"Five years ago, the problem of needing more power and generators would have crept up on you. Whereas this has come fast, hit hard and is not an easy fix," said Dave Gilpin, SunGard's chief information officer.

"Departments must work more closely together. There needs to be a lot more joined up writing. The retail industry has good controls but is also fairly dynamic on its feet when making changes. Whereas banks, for example, have multiple sign-offs and are used to making changes and [assessing] risk."

Gilpin says that many businesses are aware that increased power consumption has a knock-on effect on cost, space and availability but that they need to make sure they view these issues in context and share project information with other parties.

"Blade servers use a lot of energy but if you're not deploying them or you're only deploying a few it doesn't matter," he explained.

Maggie Holland

Maggie has been a journalist since 1999, starting her career as an editorial assistant on then-weekly magazine Computing, before working her way up to senior reporter level. In 2006, just weeks before ITPro was launched, Maggie joined Dennis Publishing as a reporter. Having worked her way up to editor of ITPro, she was appointed group editor of CloudPro and ITPro in April 2012. She became the editorial director and took responsibility for ChannelPro, in 2016.

Her areas of particular interest, aside from cloud, include management and C-level issues, the business value of technology, green and environmental issues and careers to name but a few.