Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
Latest articles by Miya Knights
Insurance firm drives IT efficiencies with VDI
By Miya Knights published
Case Studies Traditional desktop PC replacement project slashes costs, admin and carbon footprint.
Swarovski sparkles after solving IT bottleneck
By Miya Knights published
Case Studies The cut crystal giant has boosted performance for customers and employees alike.
Stockton and Darlington Borough Councils turn to cloud to boost efficiency of central services
By Miya Knights published
Case Studies Shared services partnership has embraced cloud computing to enable better provision of services, more efficiently and at a lower cost
Cloud provides recipe for Yo! Sushi success
By Miya Knights published
Case Studies International restaurant chain saves with business applications upgrade to support growth.
YouGov makes NetSuite its choice for ERP implementation
By Miya Knights published
Case Studies Polling organisation YouGov has plumped for NetSuite when it made the decision to use the cloud for its ERP system
Law firm turns to private cloud deployment to drive growth
By Miya Knights published
Case Studies When law firm Taylor Vinters looked for a way to expand its growth, a cloud-based deployment was the way ahead
New comms supports debt counselling service
By Miya Knights published
Case Studies Charity improves staff productivity and customer service levels with unified communications.
Lush looks to the cloud to maintain its sustainability record
By Miya Knights published
Case Studies Ethical cosmetics company can now collate data and report on its environmental impact with CloudApps software
BT launches life sciences R&D into cloud
By Miya Knights published
News Introduction of cloud services for pharmaceutical industry is set to increase productivity.
Atos, EMC and VMware take the wraps off Canopy
By Miya Knights published
News New joint venture will aim to be the first one-stop global cloud shop to offer SaaS, PaaS and PaaS
Citrix launches CloudStack 3
By Miya Knights published
News The first release under proprietary brand increases integration and builds portfolio and community.
Google working on Siri rival?
By Miya Knights published
News Latest rumours circulate about efforts to catch up with iPhone voice software.
Explosion confirmed at Apple supplier factory
By Miya Knights published
News Will disruption at the Chinese manufacturing plant disrupt Apple's supply chain?
ICO: Private email is subject to FOI
By Miya Knights published
News Guidance suggests organisations should update communications policies.
Google to launch Wallet in UK?
By Miya Knights published
News Rumours suggest web giant will trial contactless mobile payment platform in time for 2012 Olympics.
CIO warning: Prepare now for eurozone crisis
By Miya Knights published
News Gartner issues enterprise IT wake-up call over impact of current global economic events.
Nissan signs up for Microsoft Dynamics CRM cloud
By Miya Knights published
News The pair sign a global deal to build an Azure-based dealer management system and host it on Microsoft's public cloud.
If retailers build it, will the shoppers come?
By Miya Knights published
In-depth Will mobile shopping revolutionise our High Street? Miya Knights tries to find out…
Direct commerce IT goes multi-channel
By Miya Knights published
News London trade show highlights latest retail technology trends and challenges.
M-commerce reaching tipping point
By Miya Knights published
News 2012 predicted to be breakthrough year for consumers interacting and shopping via mobile devices.
Cloud equipment market to exceed $33 billion in 2011
By Miya Knights published
News Deployments driven by the accelerated IaaS, PaaS, and SaaS adoption will boost the cloud equipment market this year, an analyst firm claims.
ICO issues more council fines
By Miya Knights published
News But some call into question severity of penalty for mistakenly emailed personal data.
Flexiant reaches Optimis EU project milestone
By Miya Knights published
News First of three-year €10.5m pan-European project to develop hybrid cloud framework completed
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