Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
Latest articles by Miya Knights
IBM innovates in the cloud and over mobile apps
By Miya Knights published
News Two announcements from Big Blue target business services in the cloud and location-aware sporting applications.
New Android phone touted for Q3
By Miya Knights published
News Huawei claims it’s working on the next Android smartphone to hit Europe, but operator T-Mobile is remaining tight-lipped on the plans.
Leicestershire Constabulary puts bobbies back on beat
By Miya Knights published
News A desktop virtualisation project in line with government targets to mobilise the police force, allows more officers to patrol the streets.
Council broadens horizons with virtualisation project
By Miya Knights published
News Both office and mobile workers within Surrey County Council are to benefit from a new Citrix desktop strategy.
Citrix bets on consumerisation of IT
By Miya Knights published
News The internet, netbook and smartphone are making the user experience a key strategic driver in delivering modern IT infrastructures according to Citrix.
Comet unveils web 2.0 Q&A tool
By Miya Knights published
News The online electrical retailer has implemented new social networking features to build on the success of the introduction of reviews to its website.
BPM emerges as key downturn tech
By Miya Knights published
In-depth The recession has handed technologies like BPM and SOA the perfect opportunity to prove their worth.
IT to play key role in retail upturn
By Miya Knights published
News New research suggests IT will grow in strategic importance for retailers as they prepare for future development despite the current recession.
E-commerce sales growth slowing
By Miya Knights published
News The latest e-retail sales figures for 2009 show a continued year-on-year increase, but growth has slowed and monthly sales fell by two per cent.
SOA ROI proving elusive, claims Gartner
By Miya Knights published
News Despite maturity, a global survey has found the time taken to achieve a return on investment is still proving a barrier to the adoption and success of SOA.
Virgin Media secures more with less
By Miya Knights published
News Communications giant Virgin Media has slashed its UK corporate network security costs by 30 per cent by moving to a single supplier.
Banking attracts older mobile web users
By Miya Knights published
News New research has found age and gender affect the mobile web destinations and device choices of European users.
iPhone continues to hold smartphone crown
By Miya Knights published
News Apple comes out top of lucrative smartphone market, while LG gets the nod from traditional mobile phone users.
Retailers move High Street battle online
By Miya Knights published
News The latest e-retail customer service index has found traditional high street players coming up the ranks to challenge pureplay e-commerce firms online.
UK drops out of global spam dirty dozen
By Miya Knights published
News The UK does not figure in latest quarterly spam report for the first time in two years, while the US continues to lead.
Can security concerns kill cloud computing?
By Miya Knights published
In-depth The IT industry has identified cloud computing as a major trend for the future. But how much of a barrier to its development and adoption will security be?
Focus on... Storage
By Jennifer Scott, Miya Knights published
In-depth What do IT decision makers need to consider when it comes to choosing the right type of storage for business?
Wickes uses online reviews to increase brand loyalty
By Miya Knights published
News DIY retailer Wickes has implemented ratings and reviews on its website to build brand trust and help customers better understand its products.
21st century mainframes
By Miya Knights published
In-depth Despite the ubiquity of the client/server computing model and the current hype around cloud, the mainframe is the focus of much modernisation work.
Critical HP OpenView flaws discovered
By Miya Knights published
News Users of one the most widely deployed enterprise remote network management technologies are being warned of security flaws that could compromise systems.
Brits vote ‘yes’ to e-government services
By Miya Knights published
News A new Ofcom survey has found in the use public sector information or services offered online are growing in popularity, but are not helped by the digital divide.
Card-not-present fraud up 13 per cent
By Miya Knights published
News Official 2008 card fraud figures show chip and PIN continuing to drive fraudsters online or to those cards not yet reliant on PIN protection to authorise payments.
NetSuite launches application store
By Miya Knights published
News The software-as-a-service (SaaS) vendor has launched a new developer network aimed at building specialist, vertical applications on its platform, in the cloud.
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