Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
Latest articles by Miya Knights
UK price cuts for iPhone and T-Mobile's G1 Google phone?
By Miya Knights published
News Following the announcement of a cut in T-Mobile’s Android G1 handset US pricing, rumours fly that the same will happen in the UK and that O2 will follow suit with price cuts for the iPhone too.
Collaboration, web conferencing tops for SaaS
By Miya Knights published
News Forrester has published a new software-as-as-service market report, predicting where the delivery model will gain or lack traction over the next decade.
Tesco virtualisation cuts carbon and costs
By Miya Knights published
News The supermarket giant updates mission-critical sales systems with new blade-based virtualisation platform for increased efficiency and performance.
$40 billion wiped off banks' IT spending
By Miya Knights published
News The decline in growth throughout the global technology market will remove over $40 billion of what would have been IT spending from the banking sector over next five years.
Microsoft patches address kernel, DNS flaws
By Miya Knights published
News Microsoft has issued three patches as part of its monthly security update schedule, but has not fixed a recently discovered flaw in Excel.
Identity and access controls key in recession
By Miya Knights published
News Companies should look to access management to prevent internal fraud in a recession, Garter has said.
Comic Relief goes for green systems
By Miya Knights published
News Operations for the charity’s ‘Do Something Funny for Money’ campaign will rely on more cost and carbon effective in-house server and storage systems, as physical servers are cut to a fifth.
Government scraps data sharing plans
By Miya Knights published
News Jack Straw has bowed to pressure from civil liberty groups and public sector bodies, including the Information Commissioner, to scrap controversial clause 152 in the Justice Bill.
JANET signs £4.5m West Midlands e-learning deal
By Miya Knights published
News The UK academic and research network has upgraded a regional infrastructure to deliver enhanced electronic learning facilities to 3.4 million staff and students.
France Telecom profits shrink 35 per cent
By Miya Knights published
News The parent of mobile operator Orange has reported full-year financial results where slight turnover and profit increases were swallowed up by tax hikes.
Health professionals call for Justice Bill exemption
By Miya Knights published
News Professionals from eight healthcare organisations have joined the call for medical records to be left out of proposed legislation to increase government data-sharing powers.
Downturn takes hold in mobile markets
By Miya Knights published
News The economic downturn is hurting mobile phone sales, according to new research.
IT staff overworked and underpaid
By Miya Knights published
News New research by the TUC has found IT professionals are doing six hours unpaid overtime a week, highlighting the need for its “Work Your Proper Hours” campaign.
Safari 4 beta grows Apple’s market share
By Miya Knights published
News Apple’s release of its Safari 4 beta has helped push it beyond the 10 per cent threshold for the first time.
BBC taps former Yahoo talent
By Miya Knights published
News John Linwood, the former Former Yahoo social networking guru, is set to join the BBC in April, having left the internet search giant last month.
Oxford University Press slashes order fulfilment costs
By Miya Knights published
News Oxford University Press is using workforce management software to increase output, cut fulfilment costs and save £100,000 a year from its staffing budget.
Cisco not buying RIM, hints chief exec
By Miya Knights published
News The networking giant’s head has vetoed any large, consumer or device acquisitions, quashing rumours it was in the market to buy RIM.
DWP confirms ID data breaches
By Miya Knights published
News The system that holds data key to the ID cards programme has been breached by staff in over 30 local authorities, the government department has admitted.
Brits go back to basics with mobile phones
By Miya Knights published
News LG and Samsung are top of UK consumers’ hit list when it comes to problematic mobile handsets, prompting them to look for more stripped down models.
Virgin Games rolls out new customer management tools
By Miya Knights published
News Virgin Games has taken on new software to provide more accurate and targeted customer communications and increase marketing results.
Notts Trent University to overhaul IT infrastructure
By Miya Knights published
News The Midlands learning institution has signed a four-year strategic outsourcing deal to overhaul almost its entire IT and communications infrastructure.
SAP looks to boost SMB focus
By Miya Knights published
News SAP's new UK director Stephen Read tells IT PRO about his plans to grow the software giant’s midsized business with a multichannel, volume-led model.
Taking green IT beyond the data centre
By Miya Knights published
In-depth The ‘greening’ of IT began in the data centre, with a focus on server consolidation and cooling, but is now spreading to all levels of the IT infrastructure.
Get the ITPro. daily newsletter
Receive our latest news, industry updates, featured resources and more. Sign up today to receive our FREE report on AI cyber crime & security - newly updated for 2024.