
Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
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Lufthansa bolsters e-commerce model
News The Star Alliance airline has taken on a new e-commerce platform to grow its online shopping business and provide integration to its loyalty programme.
By Miya Knights Published
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Microsoft offers $250,000 Conficker bounty
News In an attempt to combat the worm that’s been plaguing the internet, the software giant is offering a $250,000 reward for information on the gang responsible.
By Miya Knights Published
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Web 2.0 doesn't boost productivity, security
News A new European study into the technology tools used to increase collaboration in the workplace has revealed they are found wanting in efficiency and security.
By Miya Knights Published
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Lord Carter begins universal broadband negotiations
News An ongoing row over sharing broadband spectrum has spurred the communications minister to call the mobile operators into negotiations.
By Miya Knights Published
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Microsoft patch tackles SQL bug
News Microsoft has plugged SQL Server holes that it admitted to knowing about in December as part of four security updates released in its monthly bulletin.
By Miya Knights Published
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Staples boosts IT change compliance
News Staples has bought Oracle software to automate change control management for meeting compliance requirements, like PCI and SOX.
By Miya Knights Published
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E.ON consolidates data centres with tracking
News The energy supplier has used application baselining technology to track performance as part of a major server consolidation it has just completed.
By Miya Knights Published
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Quick fixes top recession-hit storage agenda
News IDC’s annual survey has found IT managers are looking for quick-fix solutions to save on storage expenditure during the economic downturn.
By Miya Knights Published
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FCUK paves way for US anti-fraud tech rollout
News French Connection has completed the roll out of new fraud monitoring systems in the US, following an earlier, successful deployment to all of its UK stores.
By Miya Knights Published
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MySQL boss leaves Sun
News The database guru becomes the latest high-profile figure to leave the Sun in the last few months.
By Miya Knights Published
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Open source data integration on the rise
News Interest in open source technologies is increasing in response to exponential enterprise data integration growth, a new survey suggests.
By Miya Knights Published
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Lords criticise surveillance plans
News The Lords have urged restraint in the use of surveillance and data collection powers, calling for more checks and balances in both public and private sectors.
By Miya Knights Published
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Microsoft to offer four patches next week
News The software firm plans to issue critical Internet Explorer and Exchange Server patches as part of four security updates due for release next Tuesday.
By Miya Knights Published
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Sainsbury’s continues web-based management
News The UK supermarket signs new five-year deal to manage the end-to-end process of handling staff expenses, and maintain functional benefits and new features.
By Miya Knights Published
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SAP goes modular with latest Business Suite version
News SAP aims to best recession with the launch of its latest, modular version of its Business Suite by providing customers with faster return on investment.
By Miya Knights Published
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FOI requests reveal security training gaps
News Despite high-profile breaches and a series of recommendations, government departments are still failing to meet minimum IT security training requirements.
By Miya Knights Published
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Gartner says cloud computing needs to mature
News The analyst firm has advised companies to hold off on deploying cloud computing, saying it needs seven years to mature.
By Miya Knights Published
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Snow throws spotlight on business continuity plans
News The heaviest snowfall since 1991 has seen the UK’s transport infrastructure grind to a halt, testing continuity plans and technology to allow staff to work from home.
By Miya Knights Published
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Salary trumps culture for IT pros
News A recent survey of IT professionals reveals that, although times are increasingly tough financially, working culture is more important in the job stakes.
By Miya Knights Published
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Phones 4U signs £70 million outsourcing deal
News UK-based mobile phone group Phones 4U takes on a range of IT managed services to support the business and run its IT services, data centres and desktops.
By Miya Knights Published
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John Lewis tests Cisco energy saving tech
News The department store retailer is one of the first to include the Catalyst switch maker’s energy management systems in its cost-saving, green IT agenda.
By Miya Knights Published
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CRM safe from spending cuts
News Gartner says customer relationship management (CRM) projects will remain largely unaffected in European firms focused on increasing customer retention.
By Miya Knights Published
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Europe favours US software makers over UK
News UK software vendors only hold a limited market share in the region compared to the domination of US firms, according to the latest research rankings.
By Miya Knights Published
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London worst for retail wireless security
News The latest research has found retailers are learning the lessons of last year’s TJX hack and improving their wireless network security, but London lags behind.
By Miya Knights Published
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