Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
Latest articles by Miya Knights
Lords criticise surveillance plans
By Miya Knights published
News The Lords have urged restraint in the use of surveillance and data collection powers, calling for more checks and balances in both public and private sectors.
Microsoft to offer four patches next week
By Miya Knights published
News The software firm plans to issue critical Internet Explorer and Exchange Server patches as part of four security updates due for release next Tuesday.
Sainsbury’s continues web-based management
By Miya Knights published
News The UK supermarket signs new five-year deal to manage the end-to-end process of handling staff expenses, and maintain functional benefits and new features.
SAP goes modular with latest Business Suite version
By Miya Knights published
News SAP aims to best recession with the launch of its latest, modular version of its Business Suite by providing customers with faster return on investment.
FOI requests reveal security training gaps
By Miya Knights published
News Despite high-profile breaches and a series of recommendations, government departments are still failing to meet minimum IT security training requirements.
Gartner says cloud computing needs to mature
By Miya Knights published
News The analyst firm has advised companies to hold off on deploying cloud computing, saying it needs seven years to mature.
Snow throws spotlight on business continuity plans
By Miya Knights published
News The heaviest snowfall since 1991 has seen the UK’s transport infrastructure grind to a halt, testing continuity plans and technology to allow staff to work from home.
Salary trumps culture for IT pros
By Miya Knights published
News A recent survey of IT professionals reveals that, although times are increasingly tough financially, working culture is more important in the job stakes.
Phones 4U signs £70 million outsourcing deal
By Miya Knights published
News UK-based mobile phone group Phones 4U takes on a range of IT managed services to support the business and run its IT services, data centres and desktops.
John Lewis tests Cisco energy saving tech
By Miya Knights published
News The department store retailer is one of the first to include the Catalyst switch maker’s energy management systems in its cost-saving, green IT agenda.
CRM safe from spending cuts
By Miya Knights published
News Gartner says customer relationship management (CRM) projects will remain largely unaffected in European firms focused on increasing customer retention.
Europe favours US software makers over UK
By Miya Knights published
News UK software vendors only hold a limited market share in the region compared to the domination of US firms, according to the latest research rankings.
London worst for retail wireless security
By Miya Knights published
News The latest research has found retailers are learning the lessons of last year’s TJX hack and improving their wireless network security, but London lags behind.
Security breaches cost $1 trillion last year
By Miya Knights published
News The global economic downturn could put sensitive information at even more risk, according to a McAfee survey.
Conservatives renew call for open source in government
By Miya Knights published
News Government is missing out on £600 million of open source savings, according to a new Conservative report into IT procurement practices.
Oracle appeals liability limits in TomorrowNow suit
By Miya Knights published
News The latest twist in the ongoing battle of the enterprise application giants over TomorrowNow‘s “inappropriate downloads” sees Oracle disputing the court’s ruling to limit potential liabilities.
Netbook surge marks turn in PC market
By Miya Knights published
News Analyst ABI is predicting a confluence of market events will boost netbook sales over the next five years, marking a new era in the PC market.
IP minister calls off file-sharing threats
By Miya Knights published
News The Intellectual Property minister has poured cold water on proposals to make ISPs implement a policy that could ultimately lead to the disconnection of illegal file sharers.
Ofcom to cut mobile termination rates
By Miya Knights published
News The UK telecoms regulator plans to cut the cost to mobile operators for connecting to each other’s networks after a Competition Commission ruling.
Morrisons outsources IT process change
By Miya Knights published
News The UK supermarket has called on Wipro's IT and process delivery services off the back of rival-beating results, as part of its ongoing Oracle-based IT overhaul.
ICO takes action against Home Office, NHS Trusts
By Miya Knights published
News Data losses at the Home Office and two NHS Trusts, has led the Information Commissioner to take enforcement action, mandating remedial security measures.
Figleaves.com to use IT to spur growth
By Miya Knights published
News The underwear retailer is upgrading its IT infrastructure to rationalise costs and management overheads in support major business transformation plans.
Government accused of lacking basic data policies
By Miya Knights published
News A series of Freedom of Information requests to central government departments has revealed a failure to establish basic data protection and error correction policies.
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