Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
Latest articles by Miya Knights
Job losses will lead to more e-crime recruitment
By Miya Knights published
News E-crime recruitment, the browser as the new operating system and identity theft goes social are the three top web security trends, according to a new report.
Marketers missing return on investment analytics
By Miya Knights published
News An annual marketing survey has found that, while spending is predicted to keep rising, growth in online activity is at the expense of meaningful results analysis.
M&S signs store IT support contract
By Miya Knights published
News The retailer consolidates its in-store IT support provision by signing a new, seven-year with its incumbent supplier.
Birmingham NHS in largest e-prescribing roll out
By Miya Knights published
News The Heart of England Foundation Trust has started a major roll out to three acute sites of e-prescribing and drug administration software to improve patient safety.
Data centres lack virtual management
By Miya Knights published
News It may be the main technology trend in data centre consolidation, but organisations are still not updating their management capabilities to suit.
Intel's profits plunge 90 per cent
By Miya Knights published
News The chipmaker takes a battering in its fourth quarter, as the worsening global economy and investment losses start to add pressure to its bottom line.
PC shipment growth at its lowest since 2002
By Miya Knights published
News Preliminary market figures have found the PC industry suffered its worst quarterly growth rate in six years at the end of 2008.
MPs slam MoD handling of IT project
By Miya Knights published
News The Ministry of Defence project to overhaul its PC estate has been heavily criticised in a government report.
Airwave goes live on London's Tube
By Miya Knights published
News The world’s biggest public safety radio network has completed the TETRA roll out on the London Underground integrating emergency response capabilities.
ASDA maps out UK mobile first
By Miya Knights published
News The supermarket chain has become the first UK retailer to use the latest location-based advertising technology to help customers find their nearest store.
Survey: SaaS on the development agenda
By Miya Knights published
News Software-as-a-service is likely to feature high on the R&D agenda of most vendors and enterprises in 2009, as developers shun cloud computing.
Subway in global POS software roll out
By Miya Knights published
News POS standardisation is order of the day for sandwich chain Subway.
British Museum eyes more modern IT
By Miya Knights published
News A new, seven-year managed IT services contract will provide the British Museum with a foundation for modern applications in the future.
Tories criticise ID cards contract compensation
By Miya Knights published
News The opposition’s plans to scrap ID cards has led it to criticise Home Office discussions to include compensation clauses in the scheme’s contracts.
Turkey throws book at TK Maxx hacker
By Miya Knights published
News One of the gang members accused of hacking US retailer TJX’s systems and selling thousands of customers personal information has been jailed for 30 years.
Just one patch from Microsoft next week
By Miya Knights published
News The software giant has said it is planning to issue only one patch next week.
CES 2009: HP targets business with touchscreen PC
By Miya Knights published
News HP is introducing its first all-in-one, touch-enabled desktop PC for businesses.
Salesforce.com outage darkens cloud computing
By Miya Knights published
News An outage disrupts thousands of the software-as-a-service vendor’s customers just as businesses get back to work after the New Year.
HMRC appoints former Tesco CIO
By Miya Knights published
News Revenue and Customs has taken on Tesco’s former CIO as non-executive director to capitalise on his business acumen for strategic leadership.
Barclays slashes 20 per cent off unused office space
By Miya Knights published
News The major High Street bank has cut down on wasted premium office space at its Canary Wharf location with new desk and room management software.
Staffordshire County Council signs schools e-safety deal
By Miya Knights published
News Staffordshire County Council is rolling an e-monitoring tool out this month to nearly 400 schools to safeguard pupils’ safety while online.
CCTV boosts Bolton Wanderers’ stadium security
By Miya Knights published
News The Premier league football club scores with new IP networked CCTV coverage in areas of the Reebok stadium it was not previously able to monitor.
Internet Explorer losing the browser wars
By Miya Knights published
News Microsoft’s dominance in the web browser market slipped further last month, as the likes of Mozilla, Apple and Google continue build their user bases.
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