
Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
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Turkey throws book at TK Maxx hacker
News One of the gang members accused of hacking US retailer TJX’s systems and selling thousands of customers personal information has been jailed for 30 years.
By Miya Knights Published
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Just one patch from Microsoft next week
News The software giant has said it is planning to issue only one patch next week.
By Miya Knights Published
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CES 2009: HP targets business with touchscreen PC
News HP is introducing its first all-in-one, touch-enabled desktop PC for businesses.
By Miya Knights Published
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Salesforce.com outage darkens cloud computing
News An outage disrupts thousands of the software-as-a-service vendor’s customers just as businesses get back to work after the New Year.
By Miya Knights Published
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HMRC appoints former Tesco CIO
News Revenue and Customs has taken on Tesco’s former CIO as non-executive director to capitalise on his business acumen for strategic leadership.
By Miya Knights Published
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Barclays slashes 20 per cent off unused office space
News The major High Street bank has cut down on wasted premium office space at its Canary Wharf location with new desk and room management software.
By Miya Knights Published
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Staffordshire County Council signs schools e-safety deal
News Staffordshire County Council is rolling an e-monitoring tool out this month to nearly 400 schools to safeguard pupils’ safety while online.
By Miya Knights Published
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CCTV boosts Bolton Wanderers’ stadium security
News The Premier league football club scores with new IP networked CCTV coverage in areas of the Reebok stadium it was not previously able to monitor.
By Miya Knights Published
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Internet Explorer losing the browser wars
News Microsoft’s dominance in the web browser market slipped further last month, as the likes of Mozilla, Apple and Google continue build their user bases.
By Miya Knights Published
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UK staff face up to 3,000 emails after Xmas break
News UK workers must discipline their email management techniques if they are to handle as many as 3,000 inbox emails after Christmas, new research warns.
By Miya Knights Published
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Whitbread avoids price hikes with e-auction
News Whitbread has avoided having to pay more for the commodities it will use in the coming year by using online auctions.
By Miya Knights Published
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Intel counters Apple’s Imagination stake
News Interest in Imagination Technologies is hotting up, with Intel increasing its interest in the UK graphics firm after it emerged last week that Apple bought a stake.
By Miya Knights Published
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Shopping search engine comes to the iPhone
News Twenga launches application for iPhone, just in time for shoppers about to hit the sales to check for the best prices on offer.
By Miya Knights Published
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M&S and Tesco slide in top 30 online ranking
News A second annual online customer satisfaction survey has revealed the likes of pureplays Amazon and Play.com as winners, alongside several big name losers.
By Miya Knights Published
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Christmas Day e-shopping set to top £100 million
News Festive e-commerce records look set to continue to tumble as IMRG predicts more shoppers will rush online for Christmas Day bargains.
By Miya Knights Published
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Halfords extends Salesforce.com investment
News The retailer is streamlining its business services processes by deploying the workflow software of a Salesforce.com AppExchange partner.
By Miya Knights Published
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Government missing out on IT savings
News A new report has shown the government could save as much as £300 million by better managing shared services contracts, including those for IT.
By Miya Knights Published
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Mobile rail ticketing standard agreed
News Missing your train as you queue to buy your ticket could soon be a thing of the past as UK train companies and operators develop a new mobile barcode standard.
By Miya Knights Published
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CMI survey adds to IT sector gloom
News A new survey from the Chartered Management Institute adds to the picture of doom and gloom pervading the sector IT.
By Miya Knights Published
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Carphone Warehouse offers free PAYG Nokia
News The mobile retailer has upped the pay-as-you-go ante with a free Nokia 1650 Blue mobile phone, along with an up-front purchase of airtime.
By Miya Knights Published
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BCS launches 2012 cybercrime think-tank
News The British Computer Society has created a new forensics group to examine the cybercrime threat posed up to and during the 2012 Olympics.
By Miya Knights Published
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JANET gets £2.7m fibre network funding
News The UK’s education and research network has received £2.7 million to support the expansion of its Aurora fibre network.
By Miya Knights Published
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Serco consolidates fleet management
News A new internet-based fleet management system is helping the Hampshire-based firm gain centralised control of cross-departmental data on thousands of vehicles and drivers.
By Miya Knights Published
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Barnsley streamlines IT service and delivery
News The local authority is expanding its use of virtualisation after successfully completing an IT modernisation project to introduce remote working.
By Miya Knights Published
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