Myles Leach

Latest articles by Myles Leach

A cloud connected to electronic devices

Why the future of the contact centre lies in the cloud

By Myles Leach published

Opinion We’re consumers just as much as providers and we expect multichannel communication, argues Myles Leach

Opinion
Two hands shaking over a desk

How to give your sales a human touch

By Myles Leach published

Opinion Despite free access to a plethora of information, customers have rarely been as confused as they are today, argues Myles Leach

Opinion
A cartoon phone handset surrounded by the outline of a cloud

The cloud telephony opportunity for IT resellers

By Myles Leach published

Opinion Telephony in the cloud is a growth market, and resellers play a crucial role

Opinion

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