Roz StrachanSocial Links Navigation Are you being served? In-depth Businesses are under increasing pressure to be responsive to customer demand. More and more people are turning to the internet to make purchases and have their queries answered, but a number of websites are failing to meet basic customer service requirements. In-depth Access all areas In-depth Accessibility is key so all customers can benefit from the products and services on offer online. Yet poor websites are cutting off valuable customer satisfaction and spend. By Roz Strachan Published 4 January 08 In-depth
