Altaro has unveiled a channel programme to enable MSPs to monitor and manage customer Hyper-V and VMware backups from a single cloud console.
It introduces a subscription-based model to keep costs under control, charging MSPs per virtual machine (VM) per month, rather than a higher upfront cost as was previously the case. This recurring fee will give MSPs access to the full suite of Altaro VM Backup services.
“Our vision for growth is entirely centered around the strength of our channel,” Eric Krauss, vice president of sales for Altaro said. “VM Backup for MSPs represents a huge investment in our partners and our team, taking the protection of virtual infrastructure to the next level. The program complements our powerful solution with a partner-centric support system that assists MSPs in expediting customer deployments for faster time to revenue."
Altaro has also set up a an expert-led call centre to make the experience of dealing with the company easier for partners too. The backup services firm said it will ensure low average call pick-up times and on-demand live chat with experts whenever partners need extra support.
"The initial response to the program has been exceptional with over 300 new MSP partners teaming with Altaro in recent months. As a result, this has accounted for a significant number of new end-user installations worldwide.”
The company also revealed it has hit a milestone in new partnerships, reaching 6,000 partners across its entire business. Around 1,500 of the partners are based in the US and Canada, while the remaining 4,500 are situated around the world.
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