Google Allo and Duo to take on WhatsApp with AI
Both apps cloud-powered by Google Assistant artificial intelligence

Google has announced Google Assistant, a cloud-powered artificially intelligent personal assistant. Unlike Google Now, you interact with it in the form of a conversation - either in Google’s new mobile chat apps or at home using an Amazon Echo-like mic-equipped speaker.
Allo is a competitor to WhatsApp and Facebook Messenger, with the benefit of Google Assistant. It can automatically suggest replies to messages in your conversations, even if it takes the form of a photo. So, if someone sends you a photo of a cat then Allo will suggest a reply of ‘that’s a cute British short hair’ using its image recognition algorithms.
Allo will link your conversations to the wider web too. If you’re chatting with your colleagues about having a curry for lunch, then Allo will suggest nearby Indian restaurants and even book a table for you if the restaurant participates in an Allo-participating online booking system such as OpenTable. You can, of course, call upon Google Assistant's help directly by typing '@google' in a message and then engaging in a typed conversation with your AI butler.
Allo has security benefits too - it’s encrypted, with the optional Incognito Mode going further with end-to-end encryption, discrete notifications (to hide sensitive content on your lock screen from prying eyes) and Snapchat-style messages that automatically disappear after a set period. Allo will be available for iOS and Android later this summer.
Allo will be joined by an accompanying video chat app. Duo is a one-to-one video chat app that compliments rather than replacing the existing Hangouts app. It allegedly degrades gracefully when faced with poor bandwidth and apparently switches gracefully between WiFi and 4G. It doesn’t seem to have any Google Assistant smarts, but tries to be more intimate by showing you a live video preview of a caller when someone calls you. It too will be available this summer for iOS as well as Android for free.
The image and pattern recognition algorithms underpinning Google Assistant will apparently be fed back into the machine learning platform and vision APIs that are available to all as part of the Google Cloud Platform.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
-
This tech company wants to pay staff to look after their mental and physical wellbeing
News Hot on the heels of its four-day week trial, tech company Thrive is offering staff new incentives to take care of their mental and physical wellbeing.
By Ross Kelly
-
Hacked law firm 'didn't think it was a data breach' – the ICO disagreed
News The ICO has fined DPP Law for failing to report an attack that saw confidential information released on the dark web
By Emma Woollacott
-
'Digital hide-and-seek': Workers are wasting hundreds of hours a year sourcing the information they need to carry out their role
News Knowledge workers globally are wasting a quarter of their working week tracking down information, new research from Atlassian has revealed.
By George Fitzmaurice
-
Untethered: How CIOs and CISOs are paving the way for the new hybrid workforce
Whitepaper Effective techniques to transition from exposed legacy infrastructure to an effective zero trust strategy
By ITPro
-
Unlocking the power of your digital services
Sponsored Businesses have invested significant cash into technology since COVID-19, but are they really getting their money's worth?
By ITPro
-
Delivering fast and secure digital experiences for the modern hybrid workforce
Whitepaper A new approach to digital experience monitoring that can monitor the health of all systems
By ITPro
-
Collaboration is the glue that holds your business together
SPONSORED A combination of productivity tools and cloud telephony can enable the best from your workforce
By ITPro
-
The future of work and the forgotten workforce
whitepaper How to deploy a mobile-first strategy so no one gets left behind
By ITPro
-
The case for an accelerated device refresh cycle
Whitepaper Achieving a more cost-effective device lifecycle overall
By ITPro
-
Employees are choosing how they work
Whitepaper And with the right secure digital strategy, this could be a great thing for your business: today and far into the future
By ITPro