Collaboration makes flexible workers happier
Using such tools also increases creativity, a survey has revealed


Dropbox has revealed collaborative technologies are making employees happier in the workplace, whether or not they have the ability to work from home.
Of the 710 UK decision makers and information workers surveyed, 81 per cent of those already using collaboration tools in a flexible working environment are happy in their job, while this dropped to 67 per cent for employees who are able to work from home, but don't have access to collaboration tools.
This compares to only 53 per cent of respondents saying they are happy at work, despite not having the option to work flexibly or use collaboration tools.
“There is clear evidence that a collaborative approach results in increased employee satisfaction," Les Pyle, Chief Executive of the Institute for Collaborative Working said.
"Dropbox’s findings echoes recent research undertaken by Warwick University Business School that identified an enhanced satisfaction of both customers and employees through collaboration. At the Institute for Collaborative Working, we believe the development of collaborative working skills is fundamental for employees to achieve successful business outcomes.”
The survey also revealed that 66 per cent of those using collaboration tools in a flexible work environment believed both factors contributed to higher levels of creativity.
However, these trends all differ according to age group and 61 per cent of 18-34 year-olds in the UK thought their older colleagues were slower to adopt to new technologies, which could be holding companies back.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
“It’s simply no longer enough to only offer flexible working conditions for employees," added Nancy Batchelor, the founder of McIntyre HR, "If people are free to work flexibly, it is essential that businesses also create a culture and an environment where employees are able to collaborate to achieve great things.
"It is this mix of flexibility and collaboration that can be found in the best and most successful businesses, and increasingly, the companies I work with are realising that technology has a huge part to play in achieving this. With the right tools in place, businesses can ensure the happiness and wellbeing of their employees, while still delivering a top performance.”

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.
Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.
As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.
-
Asus ZenScreen Fold OLED MQ17QH review
Reviews A stunning foldable 17.3in OLED display – but it's too expensive to be anything more than a thrilling tech demo
By Sasha Muller
-
How the UK MoJ achieved secure networks for prisons and offices with Palo Alto Networks
Case study Adopting zero trust is a necessity when your own users are trying to launch cyber attacks
By Rory Bathgate
-
'Digital hide-and-seek': Workers are wasting hundreds of hours a year sourcing the information they need to carry out their role
News Knowledge workers globally are wasting a quarter of their working week tracking down information, new research from Atlassian has revealed.
By George Fitzmaurice
-
Untethered: How CIOs and CISOs are paving the way for the new hybrid workforce
Whitepaper Effective techniques to transition from exposed legacy infrastructure to an effective zero trust strategy
By ITPro
-
Unlocking the power of your digital services
Sponsored Businesses have invested significant cash into technology since COVID-19, but are they really getting their money's worth?
By ITPro
-
Delivering fast and secure digital experiences for the modern hybrid workforce
Whitepaper A new approach to digital experience monitoring that can monitor the health of all systems
By ITPro
-
Collaboration is the glue that holds your business together
SPONSORED A combination of productivity tools and cloud telephony can enable the best from your workforce
By ITPro
-
The future of work and the forgotten workforce
whitepaper How to deploy a mobile-first strategy so no one gets left behind
By ITPro
-
The case for an accelerated device refresh cycle
Whitepaper Achieving a more cost-effective device lifecycle overall
By ITPro
-
Employees are choosing how they work
Whitepaper And with the right secure digital strategy, this could be a great thing for your business: today and far into the future
By ITPro