The government’s existing data strategy isn’t enough to maintain the momentum built during the COVID-19 pandemic with regards to how local authorities use data to transform public services.
The pandemic has led to “substantial positive developments” in the way local government uses data, according to the Centre for Data Ethics and Innovation (CDEI), which has witnessed data-driven innovations in public health and service delivery.
Hackney council, for example, combined internal and external datasets for the first time to help them identify residents particularly vulnerable to COVID-19 as an illness. The VIPER tool was used in Essex, meanwhile, to enable emergency services to share data in real-time.
Much of this innovation has been driven exclusively by COVID-19, which has forced the hand of the public sector to innovate and experiment. This reflects a pattern in both the public and private sector, with the pandemic forcing organisations to adapt in order to continue delivering services that are essential to their end-users.
“Almost every aspect of local government has required at least temporary reform during the pandemic,” said board member for the CDEI, Edwina Dunn.
“Data and data-driven technologies have played an important part in enabling local councils to respond to the COVID-19 crisis, helping to inform public health measures, protect the most vulnerable in local communities, and keep public services running.
“With the right support, councils can retain and build on efforts to utilise data effectively, in a way that is in keeping with the expectations of their residents, to provide local services communities can rely on.”
Dramatic improvements
The CDEI hosted a forum with several public sector groups, including local authorities, to establish how data was being used at a local level, and how this could be improved in future.
The report also found that local authorities have had more success in changing how they deploy existing datasets than in acquiring or sharing data with others while concluding the scale of change was more vast with authorities with dedicated data teams.
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The sharing of health data has also improved dramatically across the board. The government, for example, has granted councils access to the shielding patients database, which has allowed them to deliver support such as food parcels and pharmacy deliveries.
All progress that local authorities have made in 2020, however, is being undermined by a “narrowly-focused” set of measures that won’t guarantee any long-term positive change as we move beyond the pandemic.
The Local Government Association (LGA) recently published a guide on using predictive analytics for local councils, for instance, while the Ministry Ministry of Housing, Communities and Local Government (MHCLG) is running a COVID-19 Challenge Fund. As part of this latter scheme, 11 projects have been awarded a share of £800,000.
'Fragmented and rudderless'
Although these are positive steps, on their own, the CDEI concluded, these are “unlikely to move the needle in how local authorities use data”.
One widely-shared anxiety among local government leaders is that the emergency powers granted during COVID-19 will be rescinded once the pandemic has subsided.
There’s particular concern that local authorities will lose their appetite for experimentation once the emergency subsides and with it their willingness to experiment with untried data-driven interventions.
There is, however, some hope in the way that these schemes, in combination with the government’s new National Data Strategy, shows a desire to make more support available for fostering innovation at a local level.
Launched in September 2020, the strategy signals a growing conviction within government to innovate using data, the CDEI claims, promising to strengthen skills, improve standards and bring clarity to regulations.
This strategy, however, was described as "fragmented and rudderless" shortly after its launch by the influential Public Accounts Committee (PAC) of cross-party MPs.
