Most companies know that customer experience is crucial to competitive advantage. But creating sustainable business value requires more: a dynamic and holistic approach to the entire workplace that encompasses technology, operations, culture, and employee experience. This is workplace experience (WX).
Findings from Avanade's new survey of nearly 1,400 global decision makers shows how many executives are putting WX to work right now, and what they expect to accomplish over the next 12 months.
This report highlights the key findings, from the changes they're making and the gains they anticipate in return. It also identifies the challenges that they - and you - may find along the way.
Download it now to explore the recommendations to help you identify and act on the full scope of WX transformation for optimal ROI in your organisation.
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