Knowledge management is a key activity for organisations that are looking to scale their business and derive more value from their employees.
Essentially, knowledge management is about getting the right knowledge to the right person at the right time. This may not sound complex on the surface, but it involves a strong tie to corporate strategy, an appreciation of where and in what formats that knowledge exists, creating processes that span organisational functions and ensuring buy-in for initiatives from organisational stakeholders.
Knowledge management may focus on the creation of new knowledge, or focus only on knowledge sharing and storage. It is not about managing knowledge for its own sake – the aim is to create value and use the company’s knowledge assets to meet organisational goals.
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