Latest about Marketing and Comms

Brilliant business comms at zero cost

By ITPro published

Whether you choose 3CX Free or 3CX SMB V20, it’s time to say goodbye to per-user pricing and bundle rip-offs

Dark background with light text that says 2024 Strategic Imperative: Intelligent content delivery for channel-less commerce

2024 Strategic Imperative: Intelligent content delivery for channel-less commerce

By ITPro published

Whitepaper Five steps to channel-less content dynamics. And meeting your customers where they are

Whitepaper
Slack vs Microsoft Teams on the ITPro background

Slack vs Microsoft Teams: Business messaging apps battle it out

By Nik Rawlinson last updated

Vs Slack and Teams are leading business communications apps, but each caters to a different working style

Vs
People seen inside Lush, a British cosmetics retailer shore in London

How Lush aligned its disjointed customer support operations

By Rene Millman published

Case Study When boutique beauty brand Lush sought to merge its separate US and global customer care operations, it turned to Zendesk

Case Study
Colourful beams coming out of London

How Community Fibre embraced omnichannel CX with AWS

By Rory Bathgate published

Case Study London’s full-fiber broadband provider has rewired its communications channels at scale

Case Study
A whitepaper from AWS covering how to automate personalization, and deliver and analyze billions of bespoke customer messages, with image of female wearing headphones looking at a smartphone

Automate personalization with AWS

By ITPro published

Whitepaper How marketers can automate, deliver, and analyze billions of personalized messages and offers per day

Whitepaper
The 5 pillars of personalization at scale is a whitepaper from IBM which covers coordinating all aspects of your operations to curate customer interaction

The five pillars of personalization at scale

By ITPro published

Whitepaper A blueprint for creating exceptional customer experiences

Whitepaper
Several prominent social media apps on a smartphone screen

How digital marketing will evolve beyond social media

By Elliot Mulley-Goodbarne published

In-depth Twitter's ongoing destabilisation proves businesses can't rely on social media for digital marketing forever

In-depth
A close up of the corner of a smartphone with the Zoom logo displayed on screen

TD Synnex Maverick announces availability of Zoom for partners in Europe

By Daniel Todd published

News Partners now have access to the entire Zoom portfolio, including unified communications platform Zoom One

News
Twitter's own page on a smartphone

Best Twitter alternatives for businesses and IT professionals

By John Loeppky published

In-depth With its long-term viability as a networking and commercial space in question, the industry is casting its eye to several Twitter alternatives

In-depth
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