Dunkin' Donuts migrates e-commerce sites to AWS

AWS advertisement close up in underground transit platform in NYC Subway Station
(Image credit: Shutterstock)

Dunkin' Donuts parent company, Dunkin' Brands, has significantly improved its ability to respond to peaks in demand from customers by moving its mobile apps and other digital services to AWS.

Dunkin' Brands, which also owns Baskin-Robbins, migrated key parts of its infrastructure to AWS, including all of its mobile apps, e-commerce websites and key corporate IT infrastructure applications, from on-premise architecture, meaning it could benefit from a more robust set-up with improved levels of security too.

“Our mobile applications and digital properties are an absolutely critical way through which we reach our customers and they must be secure, available, and high performing at all times,” Santhosh Kumar, vice president of infrastructure, data security and privacy at Dunkin’ Brands said.

“We selected AWS as our cloud infrastructure provider for these key business applications due to the depth and breadth of the AWS services, and their experience in securely managing enterprise applications," Kumar added.

He explained AWS was also able to help Dunkin' Brands quickly add extra availability on demand, when it predicts it will experience surges of traffic to applications or its e-commerce website. This is particularly useful on celebrations such as National Coffee Day, Natinal Donut Day or longer seasonal periods such as Christmas, the company said.

The company explained it previously failed to keep on top of such events with on-premise infrastructure, because it took too long to respond. Now, it can upscale its operation whenever the need arises.

“Dunkin’ Brands is a great example of an enterprise company’s journey to AWS," Mike Clayville, vice president of worldwide sales at AWS, added.

"They began their migration to AWS with their development and test workloads and websites, and after benefiting from lower costs, faster innovation rates, and improved reliability, migrated critical, customer-facing and corporate IT infrastructure applications."

Clare Hopping
Freelance writer

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.

Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.

As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.

Latest in Cloud
AI chatbot text dialogue boxes in difference colours above a digital circuit board with lines of light emanating from it
Enterprise AI is surging, but is security keeping up?
Oracle logo pictured in red lettering against a black background at the company's stall at Mobile World Congress (MWC) 2025 in Barcelona, Spain.
Say goodbye to walled gardens, Oracle is doubling down on multi-cloud
A glowing blue CGI representation of a network solution provided via the IT channel.
Why understanding the customer’s network unlocks its value and your success
Cloud storage concept image showing digitized cloud symbol with data flows.
AI is putting your cloud workloads at risk
A CGI visualization of cloud computing, with an isometric view of a purple and blue cloud linked to seven glowing cube nodes, to represent devirtualization and revirtualization.
Navigating devirtualization as businesses move away from the cloud
Logo of Google Cloud, which recently announced the Wiz acquisition, pictured at Mobile World Congress 2025 in Barcelona, Spain.
The Wiz acquisition stakes Google's claim as the go-to hyperscaler for cloud security – now it’s up to AWS and industry vendors to react
Latest in Feature
A photo of UNSW's Sunswift 7 car pictured in front of Uluru in Australia's Northern Territory.
How UNSW’s Sunswift Racing and Ericsson achieved cross-country connectivity in Australia’s outback
Matt Clifford speaking at Treasury Connect conference in 2023
Who is Matt Clifford?
Open source vulnerabilities concept image showing HTML code on a computer screen.
Open source risks threaten all business users – it’s clear we must get a better understanding of open source software
An abstract CGI image of a large green cuboid being broken in half with yellow, orange, and red cubes to represent ransomware resilience and data encryption.
Building ransomware resilience to avoid paying out
The words "How effective are AI agents?" set against a dark blue background bearing the silhouettes of flowchart rectangles and diamonds to represent the computation and decisions made by AI agents. The words "AI agents" are yellow, while the others are white. The ITPro Podcast logo is in the bottom right-hand corner.
How effective are AI agents?
An illustration showing a mouth with speech bubbles and question marks and a stylized robot alien representing an AI assistant chirping away with symbols and ticks, to represent user annoyance with AI assistants.
On-device AI assistants are meant to be helpful – why do I find them so annoying?