Workday gains ISO 27018 certification

Tick on keyboard key

Workday has become the fourth cloud company to be granted the ISO 27018 certification, demonstrating the stringent security it takes to protect its customers.

Alongside Microsoft, Amazon Web Services and Dropbox, the finance and HR cloud company was granted the data privacy certification after adhering to stringent regulations regarding security, confidentiality, availability, and privacy controls.

"ISO/IEC 27018:2014 establishes commonly accepted control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in accordance with the privacy principles in ISO/IEC 29100 for the public cloud computing environment," the International Organization for Standardization (ISO) explained in the certification notice.

The principles relate to control objectives, controls and guidelines for implementing measures to protect personal information, which it ruled Workday does across its product line-up.

It ensures customers stay in control of their own data, with Workday only processing personally identifiable information provided to the company from customers, with complete transparency of how their data is returned, transferred and deleted if the agreement comes to an end. It will also advise the customer if any third parties who may need to access customer data and if any unauthorised person is ever able to obtain the information.

The ISO 27018 certification also restricts the data from being transmitted over public networks or stored on transportable media, while offering proper processes for data recovery and restoration.

Microsoft became the first cloud provider to obtain the ISO 27018 certification in February. The company said in a blog post: "The validation that we’ve adopted this standard is further evidence of our commitment to protect the privacy of our customers online."

Clare Hopping
Freelance writer

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.

Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.

As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.

Latest in Cloud
AI chatbot text dialogue boxes in difference colours above a digital circuit board with lines of light emanating from it
Enterprise AI is surging, but is security keeping up?
Oracle logo pictured in red lettering against a black background at the company's stall at Mobile World Congress (MWC) 2025 in Barcelona, Spain.
Say goodbye to walled gardens, Oracle is doubling down on multi-cloud
A glowing blue CGI representation of a network solution provided via the IT channel.
Why understanding the customer’s network unlocks its value and your success
Cloud storage concept image showing digitized cloud symbol with data flows.
AI is putting your cloud workloads at risk
A CGI visualization of cloud computing, with an isometric view of a purple and blue cloud linked to seven glowing cube nodes, to represent devirtualization and revirtualization.
Navigating devirtualization as businesses move away from the cloud
Logo of Google Cloud, which recently announced the Wiz acquisition, pictured at Mobile World Congress 2025 in Barcelona, Spain.
The Wiz acquisition stakes Google's claim as the go-to hyperscaler for cloud security – now it’s up to AWS and industry vendors to react
Latest in News
A telephoto shot of Evan Goldberg, founder and EVP at Oracle NetSuite, pictured from the waist up speaking onstage at the opening keynote of SuiteConnect London 2025.
‘Every feature that comes into NetSuite over the coming years is going to have AI’: NetSuite’s Evan Goldberg on the future of the platform and how AI will drive customer success
ChatGPT logo and branding pictured in white coloring against a black backdrop.
DeepSeek and Anthropic have a long way to go to catch ChatGPT: OpenAI's flagship chatbot is still far and away the most popular AI tool in offices globally
Cybersecurity concept image symbolizing third-party data breaches with give padlock symbols and one pictured in red, signifying a security breach.
These five countries recorded the most third-party data breaches last year
Flexible work concept image showing woman working in office environment side by side with woman working from home.
IT professionals aren’t budging on flexible work demands – and more than half say they’ll quit if employers don’t meet expectations
Phishing concept image showing an email symbol with fishing hook.
Have I Been Pwned owner Troy Hunt’s mailing list compromised in phishing attack
Cybersecurity team members discussing strategy in an open plan office space, with male and female practitioners standing and others sitting at desks.
UK tech firms have a chance to trial a four-day week this year – here's how other pilot schemes fared