Vapour Cloud hailed as one of the UK’s fastest growing cloud voice partners

A man opens his mouth as if speaking and a cloud of letters comes out.

Digital transformation specialist Vapour Cloud has been recognised as one of the fastest growing mid-market cloud voice partners in the UK, after the company sold 3,000 Avaya licenses during the second half of 2018.

The landmark figure caps a successful spell for Vapour’s cloud voice division, having seen a 500% growth over the past two years. During 2018 alone, the business recorded net recurring revenue of 96%, growing 51% across the year.

Vapour also looks set to continue its successful expansion over the next twelve months, with work to supply 4,000 Avaya licenses already forecast for 2019.

As part of this continued growth, the company recently announced a new partnership with Manchester-based Avaya service specialist IPNetix, designed to strengthen the pre- and post- sales offering for Vapour Cloud voice customers throughout the UK, the company said.

“Working closely with the IPNetix team makes a lot of sense to us,” said Tim Mercer, Vapour CEO. “There is far more competition than there is collaboration in the IT Channel. But by combining complimentary resources and expertise, clients receive a far more value-adding ‘package’ in their respective fields.”

Vapour hopes the collaboration will play a key role in its growth over the coming year, with Mercer aiming to expand the business by at least another 50% during 2019.

“IPNetix works so closely with Avaya, that their technical engineering knowledge and insight into what’s coming next from this communications giant, is the perfect addition to our proposition,” Mercer continued.

“We have a huge year ahead of us, when it comes to the omnichannel comms solutions we provide to clients, and the relationships with Avaya and IPNetix are crucial components in our onward growth.”

Daniel Todd

Dan is a freelance writer and regular contributor to ChannelPro, covering the latest news stories across the IT, technology, and channel landscapes. Topics regularly cover cloud technologies, cyber security, software and operating system guides, and the latest mergers and acquisitions.

A journalism graduate from Leeds Beckett University, he combines a passion for the written word with a keen interest in the latest technology and its influence in an increasingly connected world.

He started writing for ChannelPro back in 2016, focusing on a mixture of news and technology guides, before becoming a regular contributor to ITPro. Elsewhere, he has previously written news and features across a range of other topics, including sport, music, and general news.

Latest in Cloud
AI chatbot text dialogue boxes in difference colours above a digital circuit board with lines of light emanating from it
Enterprise AI is surging, but is security keeping up?
Oracle logo pictured in red lettering against a black background at the company's stall at Mobile World Congress (MWC) 2025 in Barcelona, Spain.
Say goodbye to walled gardens, Oracle is doubling down on multi-cloud
A glowing blue CGI representation of a network solution provided via the IT channel.
Why understanding the customer’s network unlocks its value and your success
Cloud storage concept image showing digitized cloud symbol with data flows.
AI is putting your cloud workloads at risk
A CGI visualization of cloud computing, with an isometric view of a purple and blue cloud linked to seven glowing cube nodes, to represent devirtualization and revirtualization.
Navigating devirtualization as businesses move away from the cloud
Logo of Google Cloud, which recently announced the Wiz acquisition, pictured at Mobile World Congress 2025 in Barcelona, Spain.
The Wiz acquisition stakes Google's claim as the go-to hyperscaler for cloud security – now it’s up to AWS and industry vendors to react
Latest in Feature
A photo of UNSW's Sunswift 7 car pictured in front of Uluru in Australia's Northern Territory.
How UNSW’s Sunswift Racing and Ericsson achieved cross-country connectivity in Australia’s outback
Matt Clifford speaking at Treasury Connect conference in 2023
Who is Matt Clifford?
Open source vulnerabilities concept image showing HTML code on a computer screen.
Open source risks threaten all business users – it’s clear we must get a better understanding of open source software
An abstract CGI image of a large green cuboid being broken in half with yellow, orange, and red cubes to represent ransomware resilience and data encryption.
Building ransomware resilience to avoid paying out
The words "How effective are AI agents?" set against a dark blue background bearing the silhouettes of flowchart rectangles and diamonds to represent the computation and decisions made by AI agents. The words "AI agents" are yellow, while the others are white. The ITPro Podcast logo is in the bottom right-hand corner.
How effective are AI agents?
An illustration showing a mouth with speech bubbles and question marks and a stylized robot alien representing an AI assistant chirping away with symbols and ticks, to represent user annoyance with AI assistants.
On-device AI assistants are meant to be helpful – why do I find them so annoying?