What is Dropbox?

Dropbox logo

Dropbox: What is it?

Dropbox is simple cloud-based storage service that allows users to access their files from anywhere from just about any device. The service can be used on computers, tablets and smartphones.

Dropbox: Who is it aimed at?

It is aimed at people who don’t want to have to email files to themselves or carry around USB memory drives. The service allows uploading of just about any type of file that can be stored on a local computer.

Dropbox: How does it work?

Dropbox uses client software to create a special folder on each of their devices. Dropbox can synchronise these files and folders on every other device the person uses. Not only can files only be uploaded via client software but they can also be accessed via Dropbox’s website. You can also share folders with others to help with collaborative projects and easier document sharing.

Dropbox: What are the benefits?

If you have ever struggled to send a large file via email only to get an error message telling you that the file is too big, then Dropbox’s benefits become immediately apparent.

Files can be uploaded to a Dropbox folder, and then all the user has to do is simply email the link to another person, who can then view, access or download the file. This is much simpler than uploading via FTP and then hoping your colleague has the same level of technical competence to complete the download at the other end.

Files and folders can be shared among other users, so that word document you are working on can also be accessed by a colleague (if you give them permission to do so) and they can also view and work on the same document as well.

One of the major reasons for its popularity is that the service can be accessed by just about any device. There is client software for Windows, Mac and Linux PCs as well as apps for Android, Blackberry and iOS. With tablets and smartphones, this is a good way of augmenting the storage on these devices.

As the files are saved on the special folder on your device, it is also stored in the cloud, effectively backing up your data.

Dropbox: What are the downsides?

While the service is simple to use (and hence a major part of its popularity) the downsides to the service are in its security.

As the service is so simple to sign up for, many organisations could find that their employees are saving confidential data on Dropbox’s servers. There is still very little that many organisations can do to stop this other than blocking the service, which is not always possible. Organisations should treat Dropbox as a public repository in the same way that anything else published on the internet is in the public domain.

The service has also suffered security breaches, allowing spammers to send out spam from user’ accounts following the hack of an employee’s Dropbox account. Since then the firm has put additional controls, such as two-factor authentication, in place to prevent further breaches.

Dropbox: Further information

When a user first signs up to the service they get 2GB of storage for free. Extra storage can be bought for a yearly subscription. The service runs regular promotions to give away extra storage if you tweet about Dropbox, allow the service to send a Facebook status update or use it to store photos. The more people you refer to the service that start using it themselves, the more free storage you get.

Dropbox has recently rolled out new features aimed at corporate customers with a new admin console to manage teams of users.

Rene Millman

Rene Millman is a freelance writer and broadcaster who covers cybersecurity, AI, IoT, and the cloud. He also works as a contributing analyst at GigaOm and has previously worked as an analyst for Gartner covering the infrastructure market. He has made numerous television appearances to give his views and expertise on technology trends and companies that affect and shape our lives. You can follow Rene Millman on Twitter.

Latest in Cloud Storage
Pure Storage logo pictured at the company's R&D center in Prague, Czech Republic.
Pure Storage targets partner growth with revamped reseller program
Metal bucket full of red numbers on beige background
Abandoned S3 buckets could have caused a catastrophic supply chain attack – and all at a cost of just $400
Pure Storage logo pictured at the company's R&D center in Prague, Czech Republic.
Pure Storage's recent hyperscaler ‘design win’ could be the death knell for disk storage
Cloud storage concept image showing digitized cloud symbol with data flows.
Cloud storage growth set to skyrocket as AI drives data retention needs
NetApp logo pictured on a wall at the company's headquarters in San Jose, California.
NetApp wants to talk about cold data and its impact on sustainability
NetApp CEO George Kurian pictured during a Bloomberg West Television interview in San Francisco, California
NetApp CEO: The tech industry “needs to do a better job” on AI sustainability
Latest in Feature
A photo of UNSW's Sunswift 7 car pictured in front of Uluru in Australia's Northern Territory.
How UNSW’s Sunswift Racing and Ericsson achieved cross-country connectivity in Australia’s outback
Matt Clifford speaking at Treasury Connect conference in 2023
Who is Matt Clifford?
Open source vulnerabilities concept image showing HTML code on a computer screen.
Open source risks threaten all business users – it’s clear we must get a better understanding of open source software
An abstract CGI image of a large green cuboid being broken in half with yellow, orange, and red cubes to represent ransomware resilience and data encryption.
Building ransomware resilience to avoid paying out
The words "How effective are AI agents?" set against a dark blue background bearing the silhouettes of flowchart rectangles and diamonds to represent the computation and decisions made by AI agents. The words "AI agents" are yellow, while the others are white. The ITPro Podcast logo is in the bottom right-hand corner.
How effective are AI agents?
An illustration showing a mouth with speech bubbles and question marks and a stylized robot alien representing an AI assistant chirping away with symbols and ticks, to represent user annoyance with AI assistants.
On-device AI assistants are meant to be helpful – why do I find them so annoying?