Heroku uptime status gets historical upgrade

growth strategy

Platform-as-a-Service (PaaS) provider Heroku has introduced a new aspect to its status monitoring service, which allows users to review the cloud platform’s performance over the past year.

Previously, the Heroku Status dashboard had focused on the present health of the platform.

The uptime review page covers both the US and Europe regions and was the top-requested feature at the launch of the Europe region in April, the company claimed.

At the end of each month, the uptime of the platform is displayed as a percentage. The company claims that, as the Heroku platform is spread across many datacentres, it is rare for all applications running on it to be affected at the same time.

Therefore, the percentage represents an average of the number of applications affected.

In a blog post, the company said: “The new uptime page provides a longer-term perspective of Heroku uptime and incidents - perspective that is critical for transparency and continued trust in the Heroku platform.

“To provide a view of historical incidents as well as historical uptime, [the page] ... visualises the occurrence and duration of major and minor incidents by day ... [and] is designed to provide a clear ... view into uptime and incident occurrence over time.”

Earlier this year, the PaaS provider was dogged with complaints over routing performance, with customers claiming a change in its system had degraded throughput on the platform.

The company pledged to remediate the latency problems, blaming the situation on its routing and load balancing mechanism.

Jane McCallion
Managing Editor

Jane McCallion is ITPro's Managing Editor, specializing in data centers and enterprise IT infrastructure. Before becoming Managing Editor, she held the role of Deputy Editor and, prior to that, Features Editor, managing a pool of freelance and internal writers, while continuing to specialize in enterprise IT infrastructure, and business strategy.

Prior to joining ITPro, Jane was a freelance business journalist writing as both Jane McCallion and Jane Bordenave for titles such as European CEO, World Finance, and Business Excellence Magazine.

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