DevOps has become a very popular methodology among digital-first companies, but it can be tricky to get right - especially if your thinking is still based on older models of software development. Join Puppet field CTO Nigel Kersten as he takes us through the process of moving away from multiple cross-functional DevOps teams towards a truly unified, platform-centric approach.
Nigel Kersten
Field CTO, Puppet
Nigel Kersten, Field CTO at Puppet, leads a team of engineers to build greater knowledge around how customers around the world are using Puppet to ensure the company is building pragmatic products for current and future customers. In addition, his team focuses on building out service strategies and finding new opportunities and geographies to expand Puppet’s commercial footprint. Nigel brings a worldwide perspective to the challenges some of the biggest companies on the plant have with infrastructure automation, continuous deployment, compliance and DevOps.
Nigel works with Puppet’s largest customers on the cultural and organizational changes necessary for large scale DevOps implementations. His deep expertise and research into DevOps give him invaluable experience and understanding of what it takes to make DevOps work at scale. Nigel has served in a range of executive roles at Puppet across product and engineering over the last 9 years, and came to Puppet from the Google SRE organization, where he was responsible for one of the largest Puppet deployments in the world.
Get the ITPro. daily newsletter
Sign up today and you will receive a free copy of our Focus Report 2025 - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
ITPro is a global business technology website providing the latest news, analysis, and business insight for IT decision-makers. Whether it's cyber security, cloud computing, IT infrastructure, or business strategy, we aim to equip leaders with the data they need to make informed IT investments.
For regular updates delivered to your inbox and social feeds, be sure to sign up to our daily newsletter and follow on us LinkedIn and Twitter.

‘Frontier models are still unable to solve the majority of tasks’: AI might not replace software engineers just yet – OpenAI researchers found leading models and coding tools still lag behind humans on basic tasks

Java developers are facing serious productivity issues: Staff turnover, lengthy redeploy times, and a lack of resources are hampering efficiency – but firms are banking on AI tools to plug the gaps