I’m switching to Gmail. How do I close down my Outlook account?

Microsoft has made it relatively easy to deactivate Outlook.com accounts. Find out how with our easy guide.

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If you click on the setting wheel icon within Outlook.com, you should see a drop down menu with a Leave Feedback option.

Click on this, and you'll be asked to select a box that best describes the nature of your feedback ("I love the new look" or "I don't like the new look"). Once that's done, you'll be asked to complete a form where you can go into more detail about what you do or don't like about the service, and whether or not you would recommend it to others.

Caroline Donnelly
Caroline Donnelly is the news and analysis editor of IT Pro and its sister site Cloud Pro, and covers general news, as well as the storage, security, public sector, cloud and Microsoft beats. Caroline has been a member of the IT Pro/Cloud Pro team since March 2012, and has previously worked as a reporter at several B2B publications, including UK channel magazine CRN, and as features writer for local weekly newspaper, The Slough and Windsor Observer. She studied Medical Biochemistry at the University of Leicester and completed a Postgraduate Diploma in Magazine Journalism at PMA Training in 2006.