London's local authorities move to Public Services Network
The LondonPSN is powered by Virgin Media Business, offering huge taxpayer savings


All of London's local authorities have been migrated to the Public Services Network (PSN) with the help of Virgin Media Business.
London's 33 boroughs are the first to join forces as part of the UK government's wider initiative to connect all local authorities in the country, encouraging them to share data and services across all councils.
The London Public Services Network (LondonPSN) initiative gives all connected authorities access to the Department of Work and Pensions, the Government Secure Intranet service and the Department of Health N3 service.
It's thought the initiative will improve service efficiency as staff will be able to find information across the board more easily and allow staff to have a flexible working pattern.
A report by the Cabinet Office and Vehicle Licensing Agency in January 2014 revealed migrating all local authorities to the PSN will contribute to a saving of up to 500m of taxpayers' money through the digitalisation of public services.
John Jackson, chief information officer for Camden Council, said: "It's been fantastic to see the momentum this project has gained since we kicked off last year. I am particularly excited by the potential for savings which a shared service of this magnitude could bring. Experience to date indicates a cost reduction of between 25 and 75 per cent is deliverable for products and services delivered in this way which, depending on how we develop London PSN as a shared service, could top a billion pounds over the next decade."
Virgin Media Business won the contract to provide the LondonPSN with IT services in 2011. In total, 29 suppliers will be migrating local councils to the PSN and providing them with ongoing tech support.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
"Creating one single network for London councils is a huge step in the right direction towards a truly connected capital," adds Mario Di Mascio, executive sales director at Virgin Media Business. "Bringing these boroughs together is not only bringing huge cost savings, but is ensuring that for the first time Londoners can benefit from a completely connected city and its streamlined services."

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.
Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.
As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.
-
Meta just revived plans to train AI models using European user data
News Meta has confirmed plans to train AI models using European users’ public content and conversations with its Meta AI chatbot.
By Nicole Kobie
-
AI is helping bad bots take over the internet
News Automated bot traffic has surpassed human activity for the first time in a decade, according to Imperva
By Bobby Hellard
-
Starmer bets big on AI to unlock public sector savings
News AI adoption could be a major boon for the UK and save taxpayers billions, according to prime minister Keir Starmer.
By George Fitzmaurice
-
UK government targets ‘startup’ mindset in AI funding overhaul
News Public sector AI funding will be overhauled in the UK in a bid to simplify processes and push more projects into development.
By George Fitzmaurice
-
UK government signs up Anthropic to improve public services
News The UK government has signed a memorandum of understanding with Anthropic to explore how the company's Claude AI assistant could be used to improve access to public services.
By Emma Woollacott
-
US government urged to overhaul outdated technology
News A review from the US Government Accountability Office (GAO) has found legacy technology and outdated IT systems are negatively impacting efficiency.
By George Fitzmaurice
-
Government urged to improve tech procurement practices
News The National Audit Office highlighted wasted money and a lack of progress on major digital transformation programmes
By Emma Woollacott
-
Government says new data bill will free up millions of hours of public sector time
News The UK government is proposing new data laws it says could free up millions of hours of police and NHS time every year and boost the UK economy by £10 billion.
By Emma Woollacott
-
Three giant tech challenges the UK’s new government faces right now
Opinion Five years starts now, and there’s not a second to waste
By Steve Ranger
-
G-Cloud 13: UK government 'inhibiting' cloud SMEs' ability to adapt to harsher business landscape
News Suppliers on the cloud services portal have hit out at an extension to the current iteration of G-Cloud
By Ross Kelly