End-user computing hardware can sometimes be a problem for small-business MSPs; budget-conscious clients will often sweat their assets beyond the point where they should have upgraded, and five-year-old laptops running out-of-date software are frequently the source of many unnecessary support requests for IT contractors. Trying to convince clients to upgrade can also be challenging, as decision-makers struggle to justify the CapEx costs associated with a device refresh. Moreover, they may not be considering the costs of the services needed to maintain client systems from receipt to retirement – but it is these, rather than the hardware purchase, that are the main client IT cost drivers over time.
In this webinar, presented in association with the Dell Expert Network for small-business IT contractors and MSPs, we look at how Dell PC as a Service can help address these challenges, allowing MSPs to streamline their clients’ device costs by bundling hardware, software and services procurement into a single per-seat monthly subscription that’s stable, predictable and OpEx-based. Dell’s PC as a Service offering also ensures that client devices are refreshed on a regular basis, so MSPs’ clients will always have the most up-to-date devices that they need to achieve their goals - which means they’ll have simpler ongoing support needs, and no disposal costs.
Adam Shepherd
Reviews and Community Editor, IT Pro
As reviews and community editor, Adam is responsible for coordinating all of the hardware and software reviews across IT Pro, Cloud Pro and Channel Pro, from laptops and smartphones, all the way up to enterprise-grade data centre servers and network management software. He also runs the IT Pro Panel, a flagship initiative which sees CIOs and tech leaders from the likes of Dominos, Oxfam and GoCompare sharing their experience and insight with the IT Pro community.
Tara Woodhurst
EMEA Business Development Manager for PC as a Service, Dell Technologies
Tara Woodhurst is EMEA Business Development Manager for PC as a Service. Her background enables her to bring a holistic view to her current role where she is focused on enabling sales teams and customers to engage with and benefit from the ‘as a Service’ purchasing paradigm.
Tara joined Dell Technologies in 1998 and brings 25+ years of award-winning sales and marketing experience of both hardware and services in the IT industry throughout the region.
Prior to her current role, Tara successfully led services marketing in EMEA, establishing programs such as PC Lifecycle Optimisation workshops in the Netherlands and Poland, with 400+ of EMEA’s largest customers attending each year. She has been a sales, program, project and business development manager in services, as well as a regional product manager for client systems and peripherals.
Tara started her career in publishing before moving into IT Direct mail working for Microsoft, Inmac and as EMEA marketing manager for Microwarehouse.
