Intel needs to “get its story right” to turn things around and capitalize on the AI boom

Intel logo and branding pictured on a cube shape outside the company headquarters in Santa Clara, California.
(Image credit: Getty Images)

Intel is navigating troubled waters after a disappointing earnings call, and analysts have told ITPro the firm needs to up its product game to turn it around. 

With a 1% year-on-year drop in revenue and plans to slash 15% of its workforce, Intel currently finds itself in a worrisome position. CEO Pat Gelsinger said the company's poor results were partly due a failure to fully capitalize on AI.  

The firm needs to “revisit its product side” to stay competitive, according to Gartner analyst Alan Priestley. “It's not there with a product that is being broadly accepted” in the communities developing AI.

Where other companies such as Nvidia have been able to more successfully capitalize on the generative AI boom, Intel has fallen somewhat by the wayside. 

“Nvidia got lucky in the right place at the right time with the right products … Intel was not there,” Priestley said. 

That being said, the vast majority of companies are “not there” in terms of AI deployment. While Intel has missed the initial “AI wave”, there is time for the company to ride the ongoing wave as it comes, provided it can get “its story right and its product right.” 

Chips and AI aren’t the only things on Intel’s mind, either, as the separation of the firm's product and foundry arms has brought into focus its semiconductor aspirations.

This side of the company, Intel Foundry, is “consuming a huge amount of capital” and demanding “massive investments on new infrastructure", Priestley said.

This means Intel is incurring large losses in the near term, though as Priestley notes, it takes time in the semiconductor industry – “it’s not instant gratification.”

The firm’s success going forward will depend on whether it’s able to capitalize on these growing and developing aspects of the business which are currently not delivering the most impressive returns. 

As Priestley is careful to point out, Intel will always be somewhat buoyed from the ongoing presence of other aspects of its business. For example, Intel accounts for over 70% of CPUs in the global PC market

“The world can't afford for Intel to fail, because there's nothing to take up the slack,” Priestley said. 

Intel and Nvidia are on different paths

When Gelsinger took the reins at Intel, it had already fallen behind Nvidia in the chipmaker space. Nvidia overtook it in 2020, knocking Intel down into third place behind TSMC in terms of value. 

While there was hope that Gelsinger would spur Intel back out ahead, Nvidia has maintained its lead, posting a staggering $26 billion profit in the first quarter of 2024. This represents an 18% year-on-year increase.

However, although both firms manufacture chips, it’s not a like-for-like. Or, as Priestley put it, an “apples-to-apples” comparison.  

“Intel designs and manufactures chips it sells to third parties that sell to end users. Nvidia designs and manufactures chips that it integrates into products that it sells to end users,” Priestley told ITPro

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Nvidia is selling “systems, not chips” and can therefore cut out the “middle player”, which is part of the reason the firm is seeing such huge revenue increases. 

The company “doesn't need to sell a lot to ramp its volume up” owing to the pricing of its products. By comparison, Intel needs to sell “tens of millions of CPUs” to drive its revenue. 

Priestley noted he would even debate classifying Nvidia as a chip manufacturer in the traditional sense of the phrase. While it designs the chips it uses in its products, it doesn’t profit from them in the same way and operates a very different business model. 

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George Fitzmaurice
Staff Writer

George Fitzmaurice is a staff writer at ITPro, ChannelPro, and CloudPro, with a particular interest in AI regulation, data legislation, and market development. After graduating from the University of Oxford with a degree in English Language and Literature, he undertook an internship at the New Statesman before starting at ITPro. Outside of the office, George is both an aspiring musician and an avid reader.