IT professionals are losing sleep over data backups – here's how to make sure you're prepared

Data backups concept art showing two men in a server room analyzing data on servers.
(Image credit: Getty Images)

Almost a third (30%) of IT professionals are losing sleep over their organization’s backup and recovery strategies, according to a survey from Kaseya.

Less than half (40%) of respondents feel confident in their backup systems’ ability to keep critical data safe in a crisis situation, while 30% worry that their company’s backup solutions are not good enough.

“So much is out of your control, it’s not surprising that nearly a third of IT professionals have had nightmares about their backup,” said Frank DeBenedetto, general manager at Kaseya.

“From human error to natural disasters to ransomware attacks, the only way to know your systems work is to test them repeatedly,” he added.

The report uncovered troubling statistics about the testing of organizational backup systems as well, finding that few businesses test regularly enough.

Just 15% test their backups daily and 25% test them weekly. Disaster recovery tests are undertaken by only 11% daily and 20% weekly, while 12% said they test disaster recovery systems on an ad hoc basis or not at all.

This represents a significant lack of preparedness, Kaseya warned. Especially considering that while 60% of respondents believe they can recover in the space of a day, the reality is that only 35% could.

Similarly, with just 10% of businesses reporting no IT outages over the last year, the importance of being prepared should be top of mind.

Backup preparation is key

Backups are a non-negotiable aspect of any security strategy, according to Matt Hastings, VP of product management at NinjaOne. Cloud-first backups can be useful in alleviating strain on IT teams through automatic backup procedures, he added.

“It can also simplify IT’s job to include backups as part of a broader endpoint management strategy. Automated endpoint management in particular can help IT teams minimize vulnerabilities, gain visibility and control, and maintain compliance with regulatory standards,” Hastings told ITPro.

Crucially, businesses must follow best backup practices, according to SolarWinds tech evangelist Sascha Giese, including encrypting database backup files, storing immutable copies of backups, and testing recovery processes.

“This is also an opportunity for organizations to assess how and where they are storing their data while ensuring they run the most modern performance monitoring and optimization solutions to protect data over the long term,” Giese told ITPro.

Assured Data Protections’ Rob Mackle echoed this point on immutable backups, calling them the ultimate safeguard against data loss in the event of ransomware attacks or other data-related incidents.

“Immutable backups should be a critical component of an organization’s cyber resiliency plans as they help ensure that backup data is tamper-proof and can be restored to its original state, minimizing the risk of data loss in the event of a cyber-attack,” Mackle said.

“Seeing that data is the lifeblood of most organizations, and the loss of your data or access to your data would affect the running of your business, we suggest that you beg, borrow and steal from other budgets in order to ensure you have a good backup and DR solution in place,” he added.

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George Fitzmaurice
Staff Writer

George Fitzmaurice is a staff writer at ITPro, ChannelPro, and CloudPro, with a particular interest in AI regulation, data legislation, and market development. After graduating from the University of Oxford with a degree in English Language and Literature, he undertook an internship at the New Statesman before starting at ITPro. Outside of the office, George is both an aspiring musician and an avid reader.