Slack simplifies its platform
New shortcuts, collapsable sections and easier navigation features make the service more user friendly


Slack has made a host of changes to its platform that make it easier to navigate, with new customisable functions for sidebars and shortcuts.
The first, most notable change, is in the navigation bar, which has a function to search between recent conversations without the need for too much input. This comes with easier ways to see information with mentions, reactions to your messages, files, people and apps all in the one place, ready for reference.
Inside the bar is a new compose button, oddly similar to what you would have in an email. This is a more convenient way to draft messages before choosing whether to send to the relevant person or channel, according to Slack. If you stop midway through, a draft will be saved for you – which, again, sound very much like email.
RELATED RESOURCE
The IT Pro Podcast: Should email be part of your collaboration strategy?
We look at whether email is an outdated relic or a useful tool
Another change will deal with all those Slack channels that become a bit of a headache. Currently, these are displayed as a single long list that can become unwieldy for the many users who have a lot of vital channels that need regular check-ins. To simplify this, the platform is adding customisable sections that are collapsable.
The feature, which is restricted to paid plans, will allow users to organise those messy channels, direct messages and apps into sections within the sidebar. Channels can be dragged and dropped, ordered into sections and organised any way you like and the sections can be named with emojis too.
The many tools available on Slack will also be easier to discover and use without the need to switch between windows and tabs. This will be via new shortcuts in the shape of a lightning bolt icon next to the message input field. The example above is called 'Simple Poll'. In the coming weeks, more apps will be made available through these shortcuts.
Rollout of the updates begins today and will continue "over the next several weeks", the company said, with updates to the mobile versions of the app coming at an unspecified future date.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Bobby Hellard is ITPro's Reviews Editor and has worked on CloudPro and ChannelPro since 2018. In his time at ITPro, Bobby has covered stories for all the major technology companies, such as Apple, Microsoft, Amazon and Facebook, and regularly attends industry-leading events such as AWS Re:Invent and Google Cloud Next.
Bobby mainly covers hardware reviews, but you will also recognize him as the face of many of our video reviews of laptops and smartphones.
-
'Digital hide-and-seek': Workers are wasting hundreds of hours a year sourcing the information they need to carry out their role
News Knowledge workers globally are wasting a quarter of their working week tracking down information, new research from Atlassian has revealed.
By George Fitzmaurice
-
Untethered: How CIOs and CISOs are paving the way for the new hybrid workforce
Whitepaper Effective techniques to transition from exposed legacy infrastructure to an effective zero trust strategy
By ITPro
-
Unlocking the power of your digital services
Sponsored Businesses have invested significant cash into technology since COVID-19, but are they really getting their money's worth?
By ITPro
-
Delivering fast and secure digital experiences for the modern hybrid workforce
Whitepaper A new approach to digital experience monitoring that can monitor the health of all systems
By ITPro
-
Collaboration is the glue that holds your business together
SPONSORED A combination of productivity tools and cloud telephony can enable the best from your workforce
By ITPro
-
The future of work and the forgotten workforce
whitepaper How to deploy a mobile-first strategy so no one gets left behind
By ITPro
-
The case for an accelerated device refresh cycle
Whitepaper Achieving a more cost-effective device lifecycle overall
By ITPro
-
Employees are choosing how they work
Whitepaper And with the right secure digital strategy, this could be a great thing for your business: today and far into the future
By ITPro