Salesforce wins Disney Studios contract to overhaul digital workflows
Disney's StudioLAB will use the CRM giant's technology to improve content workflows and inform decision making


Salesforce has secured a high profile partnership with Disney Content Studios which will use the platform to support marketers and filmmakers for both streaming and theatrical content.
The cost of the deal has not been disclosed, or the length of the partnership, but Disney's StudioLAB will use technology from the Salesforce Customer 360 suite, which includes apps for marketing and commerce.
The deal will initially focus on streamlining production and marketing by developing digital workflows, performance analysis to inform 'executive decision-making', and the deployment of software that allows studio personnel to access workflows from any device.
Disney's StudioLAB is a unit dedicated to finding and deploying new technologies for storytelling. Its team is compromised of software engineers, film producers, theme park designers, and game developers, and its partners already include the likes of Microsoft, HPE and LG.
With Salesforce onboard, StudioLAB will also explore the use of technology to manage and accelerate content production with both companies collaborating on content from its initial conception all the way through to post-production, according to Disney.
"Salesforce's platform gives us the ability to accelerate and better coordinate the production process," said Jamie Voris, the chief technology officer for Disney Studios Content. "With Salesforce as our Innovation Partner, we can equip our marketers and storytellers with world-class technology to better deliver against the incredible slate of content we have planned for streaming and theatrical audiences."
Disney is set for a strong finish to the year with a host of films and shows set to be released in both cinemas and on its streaming platform Disney+. To manage this the company has secured partnerships with the world's largest cloud companies, including a deal with AWS to help push Disney+ into more regions across the globe.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Bobby Hellard is ITPro's Reviews Editor and has worked on CloudPro and ChannelPro since 2018. In his time at ITPro, Bobby has covered stories for all the major technology companies, such as Apple, Microsoft, Amazon and Facebook, and regularly attends industry-leading events such as AWS Re:Invent and Google Cloud Next.
Bobby mainly covers hardware reviews, but you will also recognize him as the face of many of our video reviews of laptops and smartphones.
-
Bigger salaries, more burnout: Is the CISO role in crisis?
In-depth CISOs are more stressed than ever before – but why is this and what can be done?
By Kate O'Flaherty Published
-
Cheap cyber crime kits can be bought on the dark web for less than $25
News Research from NordVPN shows phishing kits are now widely available on the dark web and via messaging apps like Telegram, and are often selling for less than $25.
By Emma Woollacott Published
-
Marketing talent brain drain could stunt channel partner success
News Valuable partner marketing skills are at risk of being lost as the structure of channel marketing teams continues to shift, according to new research.
By Daniel Todd Published
-
The state of Salesforce 2023-24
whitepaper Who is creating more value from the Salesforce platform - and how?
By ITPro Last updated
-
Automate personalization with AWS
Whitepaper How marketers can automate, deliver, and analyze billions of personalized messages and offers per day
By ITPro Published
-
The state of Salesforce 2022-2023
Whitepaper Unlocking the next wave of business value
By ITPro Published
-
Schneider Electric unveils its first e-commerce partner program
News Partners will be assigned a dedicated Schneider expert to aid strategy development
By Daniel Todd Published
-
Salesforce extends IT lifecycles as firms continue to tackle infrastructure cost burdens
News Salesforce is the latest in a string of firms that have extended IT lifecycles to unlock cost savings
By Ross Kelly Published
-
How digital marketing will evolve beyond social media
In-depth Twitter's ongoing destabilisation proves businesses can't rely on social media for digital marketing forever
By Elliot Mulley-Goodbarne Published
-
Amazon, Salesforce to cut 26,000 jobs as tech layoff spree continues
News Both companies cited economic uncertainty as a key factor in the decision, while Amazon underestimated its number of sackings by almost double
By Ross Kelly Published