The pandemic had a massive impact on how we consumed goods and services, which in turn changed how retailers operated, and how supply chains were managed. Customers now want connection, as well as convenience, so it's vital that retailers can be across all channels - omni-channels - in order to reach them.
New technologies and channels are enabling small businesses to be in the spaces dominated by the likes of Amazon, and these investments in smarter working practices are redefining the retail experience.
Download this report to see what technology businesses have adopted to stay agile and customer centric post-pandemic and how you can unlock new possibilities for your company.
Provided by
-
Should AI PCs be part of your next hardware refresh?AI PCs are fast becoming a business staple and a surefire way to future-proof your business
-
Westcon-Comstor and Vectra AI launch brace of new channel initiativesNews Westcon-Comstor and Vectra AI have announced the launch of two new channel growth initiatives focused on the managed security service provider (MSSP) space and AWS Marketplace.
-
How IBM and Adobe craft personalization at scaleWhitepaper Combining the content supply chain, CX orchestration, and intelligent commerce for ideal personalization
-
Preparing for peak: How customers purchased during peakwhitepaper The online shopping trends that shaped the parcel delivery experience during the busiest time of the 2022 calendar
-
The Total Economic Impact™ of IBM iX digital commerce servicesWhitepaper Delivering strategic growth with experience-led commerce solutions
-
US antitrust bill nearing law faces fierce tech oppositionNews AICO seeks to limit the extent to which tech platforms can self-promote, and has drawn tens of millions of dollars in opposition from some of the largest tech firms
-
Square offers sellers buy now, pay later integration with ClearpayNews For the first time, Square customers in-person and online will be given the option to make a purchase as interest-free payments
-
Sharp expands IT services with new FundOnion partnershipNews Collaboration will see the business finance platform now offer Sharp’s range of B2B solutions
-
Apple hit with class action suit for stifling rival tap-to-pay optionsNews The devil is in the details of Apple’s policies, states Hagens Berman’s spokesperson
-
Amazon's use of third-party seller data to be investigated by CMANews The investigation follows an almost identical one currently being carried out by the European Commission after the company was previously charged over similar practices by the European authority in 2020
