The pandemic had a massive impact on how we consumed goods and services, which in turn changed how retailers operated, and how supply chains were managed. Customers now want connection, as well as convenience, so it's vital that retailers can be across all channels - omni-channels - in order to reach them.
New technologies and channels are enabling small businesses to be in the spaces dominated by the likes of Amazon, and these investments in smarter working practices are redefining the retail experience.
Download this report to see what technology businesses have adopted to stay agile and customer centric post-pandemic and how you can unlock new possibilities for your company.
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