The Total Economic Impact™ of IBM iX digital commerce services
Delivering strategic growth with experience-led commerce solutions


Companies are under increasing pressure to establish seamless omni channel commerce experiences to fuel growth and deliver a better customer experience.
IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by partnering with IBM iX - the experience partner within IBM Consulting - to modernize and transform their end-to-end commerce experiences.
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