SMBs are adopting 4G too slowly, moans Vodafone
Mobile operator urges businesses to upgrade networks, as survey reveals 64% aren't on 4G


Small businesses are lagging behind larger firm's 4G adoption rate, according to Vodafone.
Just 24 per cent of SMBs use 4G, compared to 39 per cent of larger firms, demonstrate results from a YouGov survey commissioned by the mobile operator.
Phil Mottram, Vodafone UK enterprise director, said that a combination of cost and a lack of knowledge is preventing businesses from taking advantage of the service.
"Businesses need to be ready to take advantage of the tools and technologies that can give them the competitive edge today and in the future," he said. "Now is the time for those businesses which are yet to invest in 4G to do so and to start benefitting from its full potential."
Of 1,200 respondents, 64 per cent are not currently using 4G and 41 per cent have no current plans to adopt it at all.
"While the perception of cost is still stopping businesses from taking the step towards 4G, the significant knowledge gap of what it can offer UK businesses is a challenge," Mottram added.
"Despite the growing availability and affordability of 4G devices and services, the lack of a true understanding of the benefits that the technology can bring, as revealed by this survey, is undeniably holding enterprises back from reaping the rewards of introducing 4G to their business."
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
However, he also acknowledged that network providers like Vodafone are partly responsible for informing customers about 4G.
"To help decision makers see the viable business case in upgrading to 4G, Vodafone is committed to helping businesses understand how 4G can benefit them based on their business functions, needs and priorities using the greater speed and capacity that 4G can provide."
The results arrived as YouTube watchers help to push 4G traffic above 3G usage for EE, the largest 4G network in the UK.
Data usage in areas such as Scotland have risen by up to 60 per cent, with 10 million now signed up to EE's 4G service, the network claimed. YouTube accounts for 67 per cent of video streaming traffic.
Vodafone is devoting 1 billion into upgrades, expanding its 4G coverage to over 500 cities and towns across the UK this year.
Caroline has been writing about technology for more than a decade, switching between consumer smart home news and reviews and in-depth B2B industry coverage. In addition to her work for IT Pro and Cloud Pro, she has contributed to a number of titles including Expert Reviews, TechRadar, The Week and many more. She is currently the smart home editor across Future Publishing's homes titles.
You can get in touch with Caroline via email at caroline.preece@futurenet.com.
-
Bigger salaries, more burnout: Is the CISO role in crisis?
In-depth CISOs are more stressed than ever before – but why is this and what can be done?
By Kate O'Flaherty Published
-
Cheap cyber crime kits can be bought on the dark web for less than $25
News Research from NordVPN shows phishing kits are now widely available on the dark web and via messaging apps like Telegram, and are often selling for less than $25.
By Emma Woollacott Published
-
Vodafone and Altice launch €7 billion joint venture in Germany
News The British telco currently offers connections to over 24 million homes in Germany, its biggest market
By Zach Marzouk Published
-
Nokia and NASA join forces to bring 4G to the moon
News Cellular service will provide the communications needed for meaningful moon exploration
By Tyler Omoth Published
-
Birmingham crowned the fastest UK city for 4G download speeds
News While Birmingham also recorded the highest speed hike over 2019, London came in at a middling 9th place
By Keumars Afifi-Sabet Published
-
Vodafone to remove Huawei equipment from its core networks
News The decision comes after PM capped Huawei’s involvement in building the UK’s 5G telecoms network
By Sabina Weston Published
-
LTE vs 4G: Which is better?
In-depth Comparing LTE vs 4G has become common in recent years, but how exactly do they differ, and is 4G faster?
By Jane McCallion Last updated
-
What is 4G?
In-depth A look at the fourth generation of mobile networking technology and its availability in the UK
By Rene Millman Last updated
-
4G vs 5G - what's the difference?
Vs From 3G to 4G, mobile connectivity has revolutionised our lives. Now 5G is set to do it again
By Bobby Hellard Published
-
The best 4G network
In-depth Every mobile provider offers 4G contracts, but which one is the best for you?
By Carly Page Last updated