Windows Blue upgrade not an admission of failure

Windows 8 should not be considered an admission of failure because it is being upgraded less than a year after launch, Microsoft has warned.

The software giant is expected to debut a raft of enhancements in its Windows Blue update, next month at its Build conference.

Of the new functionality Microsoft is planning to introduce with the release, it is the reinstatement of Start button a feature the firm axed with the release of Windows 8 that has attracted the most attention.

The decision has been seized on by a number of media outlets as an admission by Microsoft that some of the changes it made with Windows 8 were a mistake.

However, in a blog post, Frank X. Shaw, corporate vice president of corporate communications at Microsoft, refuted the suggestion that product improvements are ever a sign of failure.

Citing figures released last week, which revealed 100 million copies of Windows 8 have been sold to date, Shaw said listening to customers' feedback should be considered a good thing.

"Let's pause for a moment and consider the centre. In the centre, selling 100 million copies of a product is a good thing. In the centre, listening to feedback and improving a product is a good thing," he said.

"Heck, there was even a time when acknowledging that you were listening to feedback and acting on it was considered a good thing."

He then goes on to reiterate that Windows 8 "is a good product" that's "getting better every day" and moving the "entire industry" towards a new future of touch and mobility.

"We are going to keep improving Windows 8, as we do with all our products, making what's good even better. There will be new devices, new use cases, new data that makes us think," he said.

"There will be people who agree, strongly. There will be those who disagree, equally strongly. All good, all expected," he added.

Caroline Donnelly is the news and analysis editor of IT Pro and its sister site Cloud Pro, and covers general news, as well as the storage, security, public sector, cloud and Microsoft beats. Caroline has been a member of the IT Pro/Cloud Pro team since March 2012, and has previously worked as a reporter at several B2B publications, including UK channel magazine CRN, and as features writer for local weekly newspaper, The Slough and Windsor Observer. She studied Medical Biochemistry at the University of Leicester and completed a Postgraduate Diploma in Magazine Journalism at PMA Training in 2006.