First responder teams at Tube Lines work all day, every day, to ensure safe and timely travel on the London Underground. Tube Lines is re-architecting an iPad app to run as a touch-enabled app on Windows 8 tablets. With emergency data at their fingertips, responders work faster to protect passengers. Engineers also carry the tablets to securely access maintenance data, expediting fault resolution on the lines from days to hours.
A subsidiary of London Transport, Tube Lines maintains and upgrades 320 kilometers of track, 255 trains, and 100 stations for the London Underground. More than 3,000 Tube Lines employees work around the clock to ensure the safety of passengers, who take more than 500 million journeys every year.
"Our task is daunting: the London Underground has been running for more than 150 years and some of the infrastructure is that old," says Adrian Davey, Head of IT for Tube Lines. "To keep the system running on time, our crews require the latest technology to access the information that they need to prevent passenger delays. However, information exchange primarily occurred on paper. It could take up to 10 days to identify a system fault and fix it."
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