Data breaches costing businesses £2.53m per incident
IBM's study suggests having an incident report team in place could reduce that cost substantially


The average cost of a data breach to UK businesses is 2.53 million per incident, but this reduces substantially if a company has an incident response team in place.
So claims research by the Ponemon Institute and IBM, which calculated that the cost is decreased by $16 per compromised record should there be the resource to minimise the impact of a hack. This is because services like incident forensics, communications, legal expenditures and regulatory mandates make up 59 per cent of the data breach costs. However, if there is an inhouse team in place to handle such matters, these costs are not as high.
"Over the many years studying the data breach experience of more than 2,000 organisations in every industry, we see that data breaches are now a consistent 'cost of doing business' in the cyber crime era," said Dr. Larry Ponemon.
"The evidence shows that this is a permanent cost organisations need to be prepared to deal with and incorporate in their data protection strategies."
In addition, businesses should work with IT or external security experts to act faster when an incident occurs to speed up the time it takes to resolve issues and they should be reported to the relevant regulatory bodies as soon as is possible.
Telling customers as soon as a breach has happened can lessen the impact, especially if they take significant action such as setting up a hotline for support and offer credit monitoring services.
"The amount of time, effort and costs that companies face in the wake of a data breach can be devastating, and unfortunately most companies still don't have a plan in place to deal with this process efficiently," said Ted Julian, vice president of Resilient.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
"While the risk is inevitable, having a coordinated and automated incident response plan, as well as access to the right resources and skills, can make or break how much a company is impacted by a security event."

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.
Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.
As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.
-
Bigger salaries, more burnout: Is the CISO role in crisis?
In-depth CISOs are more stressed than ever before – but why is this and what can be done?
By Kate O'Flaherty Published
-
Cheap cyber crime kits can be bought on the dark web for less than $25
News Research from NordVPN shows phishing kits are now widely available on the dark web and via messaging apps like Telegram, and are often selling for less than $25.
By Emma Woollacott Published
-
Rising data breach costs show no signs of slowing down, says IBM
News Data breach costs continued to rise, according to IBM, and they’re taking longer to recover from
By Solomon Klappholz Published
-
Nearly 70 software vendors sign up to CISA’s cyber resilience program
News Major software manufacturers pledge to a voluntary framework aimed at boosting cyber resilience of customers across the US
By Solomon Klappholz Published
-
IBM: Data governance for data-driven organizations
whitepaper Master your data management
By ITPro Published
-
KuppingerCole leadership compass report - Unified endpoint management (UEM) 2023
Whitepaper Get an updated overview of vendors and their product offerings in the UEM market.
By ITPro Published
-
Definitive guide to ransomware 2023
Whitepaper A guide to help rethink your defence against ransomware threats
By ITPro Published
-
New Domino Backdoor malware linked to ex-Conti, FIN7 criminals
News Evidence suggests that gang members have teamed up, researchers warned
By Rory Bathgate Published
-
IBM LinuxONE for dummies
Whitepaper Secure your data, build an open hybrid cloud environment, and realise the cost benefits of consolidation
By ITPro Published
-
Magic quadrant for application performance monitoring and observability
Whitepaper Enabling continuous updating of diverse & dynamic application environments
By ITPro Published