Acer confirms breach after cyber attack on Indian servers
The attackers claim the data belongs to several million customers


A hacker group has claimed to have breached the servers of Acer India, with approximately 60GB of sensitive data belonging to several million of the company’s customers being leaked online.
Known as Desorden, the group said it had stolen customer information, corporate data, financial data, and information related to recent company audits, according to a post on a popular hacking forum, seen by Privacy Affairs researchers.
The hackers said that the breach includes data on several million Acer customers, mostly from India. It appears to have taken place on 5 October, as this is the most recent date listed in the leaked databases.
Desorden also said that it will give Acer access to the database to verify the data and prove the breach is real. A sample of the data released for free, which included information on over 10,000 individuals, was found to be accurate and genuine by researchers at Privacy Affairs, who were able to make contact with some of those affected.
The group has said that data belonging to several million more Acer customers will be released for a fee at a later date.
“We have recently detected an isolated attack on our local after-sales service system in India,” an Acer spokesperson told IT Pro. “Upon detection, we immediately initiated our security protocols and conducted a full scan of our systems. We are notifying all potentially affected customers in India.”
RELATED RESOURCE
High-performance persistent storage for virtualised workloads
Evaluating the performance of Red Hat OpenShift Container Storage
The spokesperson added that the incident has been reported to local law enforcement and the Indian Computer Emergency Response Team, and there has been no material impact to the company’s operations and business continuity.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
In March this year, Acer fell victim to a $50 million ransomware attack carried out by the notorious ransomware gang REvil. The group announced the Acer breach on its website where it presented images of allegedly stolen files, including financial spreadsheets, bank communications, and bank balances. The breach was believed to be linked to the Microsoft Exchange cyber attack, which was carried out by at least ten hacker groups.
Zach Marzouk is a former ITPro, CloudPro, and ChannelPro staff writer, covering topics like security, privacy, worker rights, and startups, primarily in the Asia Pacific and the US regions. Zach joined ITPro in 2017 where he was introduced to the world of B2B technology as a junior staff writer, before he returned to Argentina in 2018, working in communications and as a copywriter. In 2021, he made his way back to ITPro as a staff writer during the pandemic, before joining the world of freelance in 2022.
-
Third time lucky? Microsoft finally begins roll-out of controversial Recall feature
News The Windows Recall feature has been plagued by setbacks and backlash from security professionals
By Emma Woollacott Published
-
The UK government wants quantum technology out of the lab and in the hands of enterprises
News The UK government has unveiled plans to invest £121 million in quantum computing projects in an effort to drive real-world applications and adoption rates.
By Emma Woollacott Published
-
Futurum Group endpoint security trends 2023
whitepaper Protection across AI attack vectors
By ITPro Published
-
Workshop: Network security design for cloud
whitepaper Network security design
By ITPro Published
-
PowerEdge - Cyber resilient infrastructure for a Zero Trust world
Whitepaper Combat threats with an in-depth security stance focused on data security
By ITPro Published
-
Latitude Financial's data policies questioned after more than 14 million records stolen
News Some of the data is from at least 2005 and includes customers’ name, address, and date of birth
By Zach Marzouk Published
-
Latitude hack now under state investigation as customers struggle to protect their accounts
News The cyber attack has affected around 330,000 customers, although the company has said this is likely to increase
By Zach Marzouk Published
-
IDCARE: Meet the cyber security charity shaping Australia and New Zealand's data breach response
Case Studies IDCARE is recruiting a reserve army to turbocharge the fightback against cyber crime not just in the region, but in the interests of victims all over the world
By Zach Marzouk Published
-
Australia commits to establishing second national cyber security agency
News The country is still aiming to be the most cyber-secure country in the world by 2030
By Zach Marzouk Published
-
Medibank bleeds $26 million in cyber costs following hack
News The company believes this figure could rise to $45 million for the 2023 financial year
By Zach Marzouk Published