Identity management means, as an employee, being asked to prove your identity to gain access to company data. However, for customers looking to gain access to a company website, authorisation could be based on a loyalty membership status.
This scenario indicates a difference in Customer IAM (CIAM) and IAM with CIAM can requiring a greater amount of security, scalability and availability due to the vast amount of potential identities and the need for access via websites; whereas a specific no. of employees could utilise an IAM service.
Download this whitepaper to better understand the unique requirements of CIAM and why a broad cloud-based IAM solution could be sufficient to support IAM and CIAM cases.
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