More than 80% of UK businesses paid ransomware demands in 2021
The figure means UK organisations are twice as likely to pay a ransom demand compared to the global average


The vast majority of UK businesses infected with ransomware ultimately paid the ransom, making it the country most likely to pay cyber criminals in such attacks and twice as likely compared to the global average.
More than three-quarters (78%) of UK businesses were hit with ransomware in 2021, cyber security company Proofpoint said in a report released today, and most of them (82%) paid the hackers to restore access to their data.
The practice of negotiating with cyber criminals is frowned upon by the industry and especially by governments. The FBI reiterated its stance last year after a spate of attacks on US-based companies, such as JBS Foods and Colonial Pipeline, led to ransom payments being made to criminals.
In October, a joint statement from more than 30 countries was released condemning the practice once again. Among the signatories were the US, UK, EU, Germany, France, and Japan.
The latter two were named in Proofpoint's report as the most and least affected countries by ransomware throughout last year respectively. France was the most successfully targeted country with 81% of businesses in its region being infected with ransomware, while Japan was the least affected with just 50% of businesses being infected in 2021.
Ransomware was the third most common result of a successful phishing attack, according to global figures, behind credential compromise in second place and a data breach in first.
A total of 91% of UK businesses faced bulk, indiscriminate phishing attacks last year and more than 20% experienced 50 or more instances of other forms of social engineering-based attacks such as smishing, social media, and vishing attacks - voice-powered phishing methods via phone calls or voice messages.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Bulk phishing attempts on businesses were up across the board with a 12% increase according to 600 businesses surveyed across the UK, Australia, France, Germany Japan, Spain, and the US. Wider social engineering attacks also rose by more than 20%.
"A staggering amount of UK businesses experienced a phishing attack in 2021, and 91% of those attacks were successful,” said Adenike Cosgrove, cybersecurity strategist, international at Proofpoint. "Further, security professionals in the UK are the most likely to face high volumes of non-email-based social engineering attacks.
RELATED RESOURCE
The best defence against ransomware
How ransomware is evolving and how to defend against it
"This compounds the fact that the UK is facing threats from all angles, however the key to battling these threats starts with employees. All of these attacks require human interaction to be successful, emphasising the need for increased employee security awareness and training. Compared to global counterparts, UK workers had the highest awareness of the term ‘phishing’ which is promising, but at only 62% we still have a way to go to ensure businesses remain secure."

Connor Jones has been at the forefront of global cyber security news coverage for the past few years, breaking developments on major stories such as LockBit’s ransomware attack on Royal Mail International, and many others. He has also made sporadic appearances on the ITPro Podcast discussing topics from home desk setups all the way to hacking systems using prosthetic limbs. He has a master’s degree in Magazine Journalism from the University of Sheffield, and has previously written for the likes of Red Bull Esports and UNILAD tech during his career that started in 2015.
-
Bigger salaries, more burnout: Is the CISO role in crisis?
In-depth CISOs are more stressed than ever before – but why is this and what can be done?
By Kate O'Flaherty Published
-
Cheap cyber crime kits can be bought on the dark web for less than $25
News Research from NordVPN shows phishing kits are now widely available on the dark web and via messaging apps like Telegram, and are often selling for less than $25.
By Emma Woollacott Published
-
‘Phishing kits are a force multiplier': Cheap cyber crime kits can be bought on the dark web for less than $25 – and experts warn it’s lowering the barrier of entry for amateur hackers
News Research from NordVPN shows phishing kits are now widely available on the dark web and via messaging apps like Telegram, and are often selling for less than $25.
By Emma Woollacott Published
-
Healthcare systems are rife with exploits — and ransomware gangs have noticed
News Nearly nine-in-ten healthcare organizations have medical devices that are vulnerable to exploits, and ransomware groups are taking notice.
By Nicole Kobie Published
-
Alleged LockBit developer extradited to the US
News A Russian-Israeli man has been extradited to the US amid accusations of being a key LockBit ransomware developer.
By Emma Woollacott Published
-
February was the worst month on record for ransomware attacks – and one threat group had a field day
News February 2025 was the worst month on record for the number of ransomware attacks, according to new research from Bitdefender.
By Emma Woollacott Published
-
CISA issues warning over Medusa ransomware after 300 victims from critical sectors impacted
News The Medusa ransomware as a Service operation compromised twice as many organizations at the start of 2025 compared to 2024
By Solomon Klappholz Published
-
Warning issued over prolific 'Ghost' ransomware group
News The Ghost ransomware group is known to act fast and exploit vulnerabilities in public-facing appliances
By Solomon Klappholz Published
-
The Zservers takedown is another big win for law enforcement
News LockBit has been dealt another blow by law enforcement after Dutch police took 127 of its servers offline
By Solomon Klappholz Published
-
There’s a new ransomware player on the scene: the ‘BlackLock’ group has become one of the most prolific operators in the cyber crime industry – and researchers warn it’s only going to get worse for potential victims
News Security experts have warned the BlackLock group could become the most active ransomware operator in 2025
By Solomon Klappholz Published